Category: | Roofing contractor, |
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Address: | 6107 GA-20, Cartersville, GA 30121, USA |
Postal code: | 30121 |
Phone: | (678) 571-0375 |
Website: | http://www.nelsonroofing1.com/ |
Monday: | 7:30 AM – 5:00 PM |
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Tuesday: | 7:30 AM – 5:00 PM |
Wednesday: | 7:30 AM – 5:00 PM |
Thursday: | 7:30 AM – 5:00 PM |
Friday: | 7:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have to thank everyone from the team at Nelson Roofing for the very professional and timely response to my storm damage repairs. You will not find a better group of people to work with!
Not only did Kevin McKinley and his crew go out of there way to help us and advised us on some other issues I was not aware of with the cutters, and the roof ventilation. We asked Kevin to make the repairs and install 2 solar temperature controlled fan/vents on our roof. What an amazing difference it has made in keeping the upstairs much cooler, and the A/C actually shuts off during the day. It has helped with the over all temperature inside the entire home.
Thank you very much!
James Zeiset
May of 2021 my roof and gutters were damaged from a tornado that hit a few miles away from the house. I fought and fought with my insurance company until I felt backed into a corner.... They were trying everything in their power to NOT cover ANYTHING. And for those who are curious, my insurance company is NOT one of those cheap, no-name companies. Initially I thought by paying higher premiums meant better service when called upon but that's a whole different story for another time...any who....
Then Elizabeth (company rep), came in to my life through a referral of a family friend who was also in the same situation as myself. Elizabeth was SUPER friendly and VERY knowledgeable. After speaking with her ONE time, I felt like she had my back. We were going to get this situation resolved and COVERED by the insurance company. That's EXACTLY what happened. I wish I had met Elizabeth sooner! I had been at war with the insurance company for almost a YEAR before getting that referral. I had hired at least 6 contractors to inspect and provide quotes to fix the damage. Every one of them promised to help me get it all covered and ALL of them failed me. Every single contractor/company (yes, even hired a few BIG name companies too!) flaked out on me after dealing with my insurance company. It's like they didn't want to deal with any of it. Except one...... Thank you Nelson Roofing. Thank you Elizabeth. You guys don't even know how happy you've made me since all of this occurred. I will ALWAYS recommend this company! I will ALWAYS call this company FIRST in the event I ever need them again! Don't even waste your time anyone else. These guys are honest and they do a fantastic job! My roof looks great and those new black gutters are AWESOME!
Stopped by to talk with owners. We have had some bad experiences with others who did our roof. You learn a lot about a man when you talk one on one. These men are full of integrity and the professionalism is shown through their speech, actions, and the way they keep their office and warehouse.
I only wish I would have known they were here when I had to have my roof repaired. I would recommend and this crew for your next roofing job. It is rare to find those who hold to the high standard they profess. Their walk certainly equals their talk.
A+++ I had started with another roofer in my area who had the most positive reviews on the BBB site. That was a mistake as they did not come out when the insurance adjuster came, as they promised, and ghosted me. The insurance company proceeded to low-ball me by saying my 20 year old roof just needed a repair job rather than a replacement.
I was at wits end on how to proceed as it was obvious that my roof needed replacement rather than repair. Shingles were blowing off my roof. That is when Nelson Roofing came to my rescue. David went above and beyond the call of duty by going up on my roof and documenting the actual damage along with the poor condition to the rest of my roof. He took pictures and videos and the insurance company (a very popular insurance company) once again denied a roof replacement. He was able to finally convince my insurance company otherwise and I got my roof replaced.
My new roof looks amazing and I am extremely happy with the work they did. I highly recommend them.
I first met Tim and Levi in Spring of 2021. I let them inspect my roof for damage from some severe weather. The indicated there was damage and that they would work with my insurance company to handle the claim. The met with the insurance adjuster, worked through the claim and replaced my entire roof. Tim came out showed us his shingles and actually called back and said he got the feeling we were not completely happy with the samples we had and came out a 2nd time with more samples which, in my opinion, went above and beyond what we expected. His installers showed up when he said they would, they did a great job, and were very polite and courteous. Both Tim and Levi showed up during the installation and made sure everything was going good. I tried to go ahead and pay the amount due, after the installation, but Tim insisted we wait on the Insurance company to send me a check instead of me taking it out of savings. The insurance company was backed up (due to the pandemic and the claims from the spring tornados) so it took longer than expected to get the check but they were very understanding and kept saying no need for me to pay until I got my check from the claim. I even had them come back a little later and install new gutters. Very rarely do I write reviews, but I will when it is warranted. Tim, his office staff, and his installers were professional, listened, and explained any questions about the claims process, types of shingles, and the installation that we had. I would definitely recommend Nelson Roofing to anyone that asks.