Miller Legacy Plumbing

Miller Legacy Plumbing is a family owned service. I’ve found them to be honest, highly experienced, trustworthy and reliable, and recommend them as your first choice for plumbing service.

First experience: we had a problem with our shut-off valve to the refrigerator. The first plumber came in, barely touched it and told us we needed to replace the whole assembly for $475, but he’d give us a discount to $375. We then called 2:10 Warranty, they sent out Miller Legacy Plumbing. Darren looked at it, made an assessment and then used some tools to budge it loose. Then, he turned it off and on a few times just to make sure it was operating correctly. Done. His analysis suggested it may have been turned off too tightly and skipped a thread. He then checked our water heater and gave us a few owner tips for self-maintenance.

Second experience. We had a water leak in a ceiling. We callled 2:10 and requested Miller Legacy Plumbing. They came out and had to cut into the sheet rock to review the issue. He determined it was an electrolysis issue, and examining the pipe section he removed, confirmed it. He pointed out other plumbers might just say it was broken and leaking, and the warranty would cover that. However, he refused to be dishonest. Still, he did spend 30 minutes with the warranty company to see if any of his diagnosis would trip any warranty coverage obligation clauses. In this case, we had to pay out of pocket—but did so confidently we had an honest and master plumber working on the house. He repaired the section, cutting out only a minimum of ceiling to do so. Then, very thoroughly, he went to work and double and triple checked his work to ensure everything was put back together to last a lifetime—all the while explaining what he was doing or testing for, why, and how we could spot check for additional issues ourselves throughout the house.

We also decided to ask them to perform work outside the home warranty coverage on our water heater.

We won’t go to anyone else but Miller Legacy Plumbing. Where they can save us money, they do, and have done so both times. Their work is first rate. They are honest—so they tell us if we do or don’t need the work, and what we can do ourselves to save money. Each time they’ve come, they spent a litttle extra time educating us on what they were doing and what we could do to try and save money ourselves.

-Mike Oppenheim
Marietta

Water heater went on the fritz. My husband call the next morning. They came out the same day and got us fixed up and running by early afternoon. They are wonderful!

Fantastic Service and Results. Amanda and Darren went above and beyond what was necessary to make sure we were satisfied. It's so reassuring after my craigslist disaster that I now have such a professional and honest company.

Thank you so much. I've already passed along your information to others.

Jon

Called Miller Legacy Plumbing about a broken pipe in may wall. Talked a woman at the office who explained how everything worked and walked me through shutting off my water so it wouldnt get worse. Afterwards she took got my information and had a plumber at my house less than an hour later.
The plumber came in found the problem and gave me an estimate to do the work, I told him to go ahead and he had the problem fixed and the water back on in no time. Turns out a mouse had chewed a hole in my poly water line. He also gave me a quote to replace the poly which ive heared before was not good stuff to have in your home. As soon as we get back from vacation I am having that work done. Very good folks to work with.

Amanda answered the phone and was very nice and helpful. She gave us a time of when the crew was coming out. Then she called to say that they were 30 minutes away. Darren and Justin came to the house. They were both VERY nice and explained everything they had to do and how much each procedure would cost. They did FANTASTIC work. They were both very knowledgeable and very courteous. It was a great experience to have people who knew what they were doing and that they were nice all at the same time. I would recommend this company to anyone who has plumbing or septic issues. I will definitely call them again if the need ever arises. My husband and I were very pleased the their work. The whole experience could have been very stressful and they actually made it pleasant.