Edwards Eye Care

Dr. Gandhi is great! Quick, straightforward and good bedside manner.

But I almost left 3 stars because of the salesy staff (not all of them). When you tell them you don’t want or need to buy contacts or glasses, it’s like dealing with a used car salesman. It’s happened each time where there is this odd salesy pressure. I’m not sure if there is some sort of commission but it’s absolutely ridiculous. Not to mention the disingenuous compliments to get you to feel “comfortable” and chummy so you’re ready for the sale. I forgot to mention the sales lady looked at my prescription and was like woah you’re blind. I think that is really offensive and so rude. You’re not here to comment on my prescription nor is that asked for, welcomed or professional, That is my only complaint and honestly I’ll never buy contacts or glasses from here because of this.

I really enjoy the quality of care here. Dr. Edwards is a very nice doctor who answers all questions and really has excellent bedside manner.

My only complaint is that you are never given your prescription unless you very directly ask for a copy. I always forget - I assume the paper receipt they give you has the prescription on it - and have to go back to get it. I understand they try to sell glasses also and don't want customers taking the prescriptions to cheaper options, but it sure is a PITA to have to find time to go back to get a copy of my actual prescription.

This was my first time visiting the office. My normal eye care place was closed for training the entire week. However, I needed to be seen for an urgent matter, and so was referred to Edwards Eye Care for an appointment.

To say I was satisfied with my visit would be a complete understatement. I was BEYOND impressed with the level of customer service and professionalism that was provided to me as a first time patient. Everyone within the office was absolutely welcoming, timely, and courteous. Dr. Edwards himself was extremely friendly and actually listened to my concerns regarding the issues I was experiencing with my eye. He seemed genuinely interested in ensuring that I had a positive experience as a patient. Specifically, he took the time to review, in detail, the photos that were taken of each eye; thoroughly discussed the potential eye problem that had initially raised my concerns and led to my scheduling an appointment; and, conducted a very comprehensive examination to rule out any other eye conditions. I had left the office feeling assured that my concerns had been fully addressed.

Overall, I’d definitely recommend Dr. Edwards and his services. In my opinion, he and his team are 100% outstanding. (And to be quite frank, based on my recent experience here, I am currently considering a switch of eye care providers!)

I had my eye exam done elsewhere about six weeks ago. I was a bit overwhelmed by all of the frame choices since I had been wearing the same frames for four years. I stopped into Edwards Eye Care today on impulse since it is close to home, and was surprised to discover this beautiful office. It is small scale and has a very personal feel to the service received. The woman helping me choose frames did an amazing job talking about why certain frames would work better (and be more flattering) on my face. We were able to streamline the decision-making in a way that made me very comfortable with my final choice. I am so pleased with my experience, that I will be changing my eye care provider. Edwards Eye Care has a new customer!

I highly recommend Dr Edwards and his entire staff. They scheduled my appointment at a convenient time one day after I called to set up the appointment. Dr Edwards was ready to see me exactly at my scheduled appointment time and was very thorough and informative with all of my eye care questions and needs. His entire staff was fantastic. They spent a great deal of time with me helping me pick out my glasses and going over all of the lens options. Great Experience!!