(September 24, 2022, 5:17 pm)
Having moved here just over 2 years ago before the Covid shutdowns, I kept my doctor in IL since I was having a lot of success and showing great progress physically and mentally. Unfortunately, my doctor just passed- so I found this office on the BCBS providers website and set up an appointment. It was going to be with a RN practitioner, but she was sick so Dr. A was seeing patients on a weekend to help keep everything moving along.
I did all the new patient paperwork early, and waited as the appointments built up and saw the Dr as soon as he was free. Felt like I should have been rushed, but spent a good amount of time establishing a rapport, discussed my history- and I walked out of there 1000% more relieved, considering that I am on several medications and now that I had an urgent need to get started with a new doctor this was perfect timing.
The doctor was thorough, and I walked out of there feeling like an enormous weight has been lifted off my shoulders and less anxious. The front desk administrator, Beth, was professional and dealt with a lot of stressed out people and some folks who were generally unfair regarding order of patient appointments. Handled everyone like a champion.
I set up an appointment for next month, so being the first appointment the first step has been taken and that's the big one. They offer counseling here as well, so I may take advantage of that now that I have a baseline for service here.
I recommend seeing Dr. Aflatoon. Even considering I had my first appointment today- I feel so much better knowing there will be no gap in medication or services moving forward. Looking forward to continuing my journey with this group.