Bob's Roswell Vacuum

Always very helpful never any problems vacuum cleaner always fix correctly

Excellent service. The owner is on site and very knowledgeable. Would highly recommend this small business.

Spectacular staff and great communication. Brought in my vacuum to get my handle replaced and found out they could facilitate the warranty through Bissell for me. 1 week later, and zero cost to me I picked up my vacuum with the same great customer service. Definitely a business that needs some applause. Thank you Bob’s Roswell Vacuum.

We had a wonderful experience purchasing a new Miele recently. Ellen spent a lot of time explaining and demonstrating differences between the models. She tried several times to make sure I was aware that the less expensive options had all of the important features of the more expensive ones. She is honest and took the time to really listen to our needs.

Drew called me to give me updates on shipping and let me know when I could expect the vacuum to come in. Yes, it took longer than 2 days and yes, it was so worth the wait! This is a small business with exemplary customer service. I read the bad reviews. It's unfortunate that we have become so accustomed to 2 day shipping and that we no longer recognize the value in having a local real life person to go to for help.

I haven't even compared the prices of filters and bags between Bob's and Amazon, but intend to purchase all those things directly from the store. Hopefully others will continue to do so as well and our community can help keep these wonderful small businesses afloat. Love the Miele so much; Thank you so much Ellen and Drew!