Moss Automotive Repair, Inc.

A friend and I have just recently started using Moss after seeing recommendations and looking at the reviews. They are well established (if memory is correct over 25 years) and reviews speak very highly of them. In my experience they are thorough and understanding. Instead of pushing for me to continue repairing a 17 year old vehicle (like the old place did) they were honest and said it might be time to look in to a newer vehicle. My friend also had a great experience and says that she will go no where else from now on. I will be doing the same and have already been referring people to them.

If you're taking your vehicle anywhere else in the North Fulton are for repairs, you're not getting the best service possible. Charlotte and Danny have beat estimates from other shops on numerous occasions and have had my vehicle back to me extremely quick. Above all of that, you will get friendly, personable service that you just can't find anywhere these days.

Would I recommend Moss Automotive? I could not recommend it enough!

I have been going to Charlotte's place for some years now, mostly for routine checks sometimes when the need arose and i have always been happy with them.
11/27/2018 update: had a chipmunk nest in the engine bay, and a chowed wire causing the check engine light to come on. The dealership wanted to inspect and clean the whole wiring and would not attempt fixing until i talk to my insurance - probably to decide how much they can expand the scope of labor.
Moss Automotive had me in on short notice and 2 hours later i picked up my fixed car for a lot less than my insurance deductible.

Moss automotive was able to accurately diagnose my vehicles computer problems that two other garages were unable to figure out. They have demonstrated a exceptionally high level of technical skills and repair abilities. Their repair prices are very fair and reasonable. In all of my experiences with Moss Automotive I have found them to be extremely ethical and honest. I highly recommend them.

Have had the pleasure of coming to this shop twice in the past two months. The first time was for a power cable replacement that got finished in two days, and they communicated very quickly and clearly what they could do and even gave a me a bill that was lower than what they originally quoted me. The second time was for a weird clunking sound on my rear brakes - the original diagnosis was going to be pricey but Charlotte gave me a good explanation of the issue and I gladly accepted due to the work they had done the first time.

Next day, I was contacted by her again and they identified a different cause of the issue and drastically reduced my bill - easily nearly a fourth of the cost of the original quote. They could very easily never have told me and I would have been none the wiser. This shop is easily the most friendly and most honest shop that I have ever been to since I started driving and I will gladly use them as my go-to recommendation for my family and friends.