Hearing Connection

I have been to 2 different locations, one in ogden, Utah and Boise, Idaho. I received over the top service! It’s nice to have someone to know how important it is to have working hearing aids, especially with how young I am.

Everyone was friendly and professional. I love the ear x-ray part.

I set up an appointment to get my ears cleaned, the only time they had was at 3:30 p.m. I did ask the lady who answered the phone how much the cleaning would be, she stated $45 which was a great deal compared to primary health. I took off work today due to the hearing loss, figuring I would be able to get my ears cleaned at 3:30 and move on with my day and go back to work the next day. The reason I'm giving a four-star review is because even though they did not charge me the $45 for going in and not getting the service, I wasted a whole day when I could have gone somewhere else to get my ears cleaned because they don't have the spray bottle there that places like primary health will use. My recommendation is if you need an ear cleaning that uses that spray bottle don't go to this place, they will turn you away.

I had a very positive experience at hearing connection. All of the staff are excellent! I was well-informed about hearing aids, but not pressured. My questions were answered very clearly. I will definitely be going back! We

Matthew the new provider at the Boise location is second to none. He helped me and customer service there was awesome. I've been in hearing aids most of my life and never seen a better provider than him. He went above and beyond with helping me out. I recommend this place.