Category: | Car repair, |
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Address: | 3907 Cleveland Blvd, Caldwell, ID 83605, USA |
Postal code: | 83605 |
Phone: | (208) 459-3600 |
Website: | https://www.caliber.com/find-a-location/caldwell |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I was pleased to get an appointment in just a few days of my call. I noticed an award on the counter as I checked in. It identified the Employee of the Month as Will R. I then realized he was the person who greeted me in the parking lot. Throughout the whole process of getting my car repaired I could see why he was chosen Employee of the Month. He explained what was going to be done, approximate date of completion and projected cost. Also told me I could call with any questions. I appreciated the texts informing me the parts had been ordered, etc. Will was professional and friendly and I had confidence that the work would be completed in good time as well as done to my satisfaction.
Will was absolutely wonderful! He made sure I was always up to date on my vehicle and its progress. I was able to get my car in fairly quickly and repairs took the "regular" two weeks. When I got my car back, it was as good as new! Thanks Will!
They did an excellent job!! And they were awesome with keeping me updated on my vehicle progress and when it would be done.They also got it done earlier than expected. I would recommend them to anybody needing work done. And if I need something done in the future I will definitely take my vehicle to them.
My car was T-boned in a parking lot by someone not paying attention, smashed both of my driver side doors and broke glass on the front one. Their insurance led me to this body shop. I am so beyond grateful and impressed with them. They took amazing care of my vehicle and finished it two days earlier than estimated. I was given updates each step of the way while my car was with them and always knew what was going on. I would also like to shoutout Kristian, he was so polite and friendly. Exceptional customer service. I would HIGHLY recommend this place over and over. I knew my car was in wonderful hands. My car looks brand new again and it’s like nothing happened to it. Very happy with Caliber Collision.
My Hummer looks brand new again - thanks to these guys! They were easy to work with and professional. They kept me informed throughout the process. They went the extra mile for me to complete the repairs by including my after-market/custom electronics (upon my request when they called to discuss the situation). My truck was ready precisely on the date & time promised. When I picked it up, it was cleaner (both inside and outside) then when I had dropped it off. I really couldn't imagine a better experience in this situation. Thanks to the great crew at Caliber Collision!