| Address: | 11030 W 159th St, Orland Park, IL 60467, USA |
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| Postal code: | 60467 |
| Phone: | (708) 460-4545 |
| Website: | https://www.bmwoforlandpark.com/service/center.htm |
| Monday: | 7:00 AM – 7:00 PM |
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| Tuesday: | 7:00 AM – 7:00 PM |
| Wednesday: | 7:00 AM – 7:00 PM |
| Thursday: | 7:00 AM – 7:00 PM |
| Friday: | 7:00 AM – 6:00 PM |
| Saturday: | 8:00 AM – 4:00 PM |
| Sunday: | Closed |
I had my car towed here because of a flat tire. I worked with Corey and he went above and beyond. Couldn’t recommend them enough!
Brad, the Customer Care gentleman, was very nice and friendly. He took care of all of my questions and concerns. But when my car was returned to me, my seat memory was erased and my trunk wouldn't open. No one seemed to be able to tell me why. Brad had to research it to get the answers. It seems to me that information should be provided when the car's returned.
The Service I received at BMW was outstanding, my service adviser Corey J. and service manager Ken provided their excellent feedback on my car. I was advised on only what service that was needed and nothing more.
I appreciate the fact that there are still good service advisers and managers out there to make me feel like a valued customer; as I will continue to have my car service at Orland Park BMW.
Thanks! again for providing great service