West Suburban Nursing and Rehabilitation Center

I been working at West Suburban Nursing and Rehabilitation Center, it's a great place to work. Also very good place for your love ones to stay here they receive a very good care, they have fun activities.

I'm so thankful that i found this wonderful place for my mom, it was extremely, hard trying to let go and let professionals help take care of my mom, Speaking to Brad, Denisse and Brenda they helped me tremendously, with tours answering questions for me even after business hours. if you're looking for a nursing home that really care for your loved ones, this is it.

This job and company is amazing, I just got hired here, not only do I love my new job, the staff are amazing. Everyone was extremely friendly, being the new girl is already nerve wracking but everyone made me feel so comfortable, and was very friendly.

I’ve been here for about 2 months for rehab after I was in a very serious car accident which left me with several injuries, the staff here is so caring and they are awesome you can tell that the staff care about their residents. I definitely recommend this place!!

My mom stayed in memory springs for a short few months. In the beginning when I first toured the facility the overall compassion and care from the staff could be seen and felt to the patients and the staff. This comes I feel from the leadership of the DON Brenda.The ratings from CMS and IDPH have been good and continue to improve the overall rating of the facility making it one of the better nursing and rehab centers in the area. The hospital and other team members who work with the patients listen to the family especially when the family advocates for their loved one.
The only improvement in my opinion the facility needs to work on are special diets for their patients and training and educating the staff about special diets so the patients needs are met more accurately and they can maintain a healthy life style.. I did not find the dietary manager or dietician very open to changes ,educating and training the staff which is a very simple to do because everyone is trainable given the right directives.

I still rated the facility a 5 star despite the dietary department faults because of the direct care staff, the DON and hospital administrator and the receptionist ( who seems to always be there) because of the care and compassion they display to the patients and their families.