Address: | 4905 Main St, Downers Grove, IL 60515, USA |
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Postal code: | 60515 |
Phone: | (630) 515-1185 |
Website: | http://www.homehelpershomecare.com/dupageandwill |
Monday: | 8:00 AM – 4:00 PM |
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Tuesday: | 8:00 AM – 4:00 PM |
Wednesday: | 8:00 AM – 4:00 PM |
Thursday: | 8:00 AM – 4:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I used Home Helpers to assist with my roommate who has progressive MS, with very limited mobility. Michael, the owner was very knowledgeable and quick to find a caregiver to fulfill our needs. The office staff always prompt with communications and the caregive worked well with my roommate. I would highly recommend Home Helpers to anyone in need of cargiving servcies.
It's a pleasure working with Home Helpers! Owner, Michael Gonzalez, is positive, knowledgeable and caring. I have had nothing but great interactions with his staff. I am always eager to recommend Home Helpers, when I hear of people in need of help for their services.
If you don’t know where to turn when your life turns upside down, all it takes is one phone call. Mom went from 100% independent to needing 100% care overnight. This company placed loving angels into Mom’s home. The caregivers allowed Mom to retain her dignity and stay at home for the last few months of her life. The caregivers quickly became members of our family making things easier for us and Mom.
Home Helpers came to our aid at a difficult time for my family, when we had almost no advance notice or time to plan ahead to find assistance for my dad. Michael, the owner, was very understanding and managed to line up wonderful helpers for us. They were all on time, caring and communicated well with my dad and our family. Michael or a representative were always available to answer our questions and concerns. We felt confident that our dad was in good hands, won't hesitate to call on them for future needs and highly recommend them to others.
We started using Home Helpers to help with my aging in-laws, especially my mother-in-law while her husband was on hospice. We continued to use them for another 6 months after my father-in-law passed, until mom-in-law's dementia worsened to the point that she needed full-time skilled nursing care.
The entire time, Home Helpers provided excellent service. The staff were caring and attentive. Home Helpers staff were flexible and helpful as our schedule changed and needs for services increased.
We liked that they had a nice online portal where we could see the staff care notes from any day and also send requests. We also appreciated the personal attention from the owner Michael, as well as Care Manager Tracey, and supervisors, whenever we had special needs or questions, or changes.
They also worked closely with us on the transition to a long term care facility when we determined home care would not be enough.
We highly recommend Home Helpers!