Address: | 908 Donata Ct, Lake Zurich, IL 60047, USA |
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Postal code: | 60047 |
Phone: | (847) 963-4520 |
Website: | http://www.ind-distribution.com/ |
Monday: | 9:00 AM – 5:30 PM |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 5:30 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
The product was very well packaged. I love that. I did check and was told the produce fits my 2020 M2 Competition and it does. It is a little more expensive that other sites which had free shipping. But I’m ok.
Customer service was very responsive in answering my questions. I don’t anticipate any issues with these 50th anniversary BMW Roundels but if I do I will assume they will be just as responsive.
I was made aware of this company by my nephew. We were looking for the new BMW M 50th anniversay roundels and they had them! There are fakes on the market but these were OEM. I beleive they were sourced from the Eurpoean BMW parts site. They are perfect! My dealer can't even order them yet. Both Nate and Ryan were very helpful and friendly. I will definitely buy from them again.
More great customer service from the iND team. Ordered the Auto Tecknic Carbon Fiber Charge Tank Cap Cover for my '22 M5 Comp and it arrived very fast. iND sells quality parts and this is another example. Fit and finish is spot on. Customer support and response in order placement is exceptional.
If i could give this company 100/10 stars solely because of their customer service, I would. I’ve been a longtime BMW enthusiast and car modifying fanatic. IND ALWAYS has the answer, period.
Their team, especially “RYAN” have my the purchasing and modifying experience flawless. Ryan has been exponentially helpful with all of my questions, requests, sourcing, and customization over the years absolutely seamless. “Helpful” or “ALL STAR” doesn’t describe him properly. Any business would be blessed to have Ryan’s customer service skills. He simply just gets the job done and keeps me coming back to spend more and more.
Every time I get an ‘IND’ box in the mail, my day is made. By far the most carefully and thoughtfully packaged goods. 100/10. If you’ve been on the fence about which company to shop for your aftermarket needs - look NO FURTHER
I had the pleasure to work with Ryan and Ania@iND on a more complicated order for my 2008 BMW M3. I ordered over $10k in motorsport parts from renowned German Motorsport Tuning shop Motorsport24 (M24). I entrusted iND to act on my behalf with communicating with M24, and coordinating the order. This process was long as things were made-to-order, and I was extremely grateful for the constant updates from the iND team. When the order finally arrived to iND from Germany, the team asked my permission to open everything up, ensure no damage, and then package it even better than M24 did...I gladly agreed.
Everything arrived safely from iND to me in Toronto.
I'm very grateful to have gone through this process with iND, and would happily recommend them to anyone looking for a professional, transparent, and excellent customer service experience for their BMW parts.