Category: | Car repair, Car rental, Car dealer, Store, |
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Address: | 850 E Homer M Adams Pkwy, Alton, IL 62002, USA |
Postal code: | 62002 |
Phone: | (618) 208-2400 |
Website: | http://www.altontoyota.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
Best car buying experience we have ever had. Jason was able to secure the exact truck we wanted and get into to their showroom within just a few days. He also went through every detail and feature with us inside the new truck. We are absolutely in love with this truck. Danny was super efficient and friendly during the time we were singing all our financial documents. He made us crack up more than a few times. Thank you all so much for making this our best car buying experience we have ever had. Will definitely go back when we are ready for that new 4Runner.
I can’t recommend this dealer enough! And Jason Sherrill is awesome. In a world where buying a new car is very difficult, he made it extremely easy. And they gave me a fair price for my trade in. No weird fees, no mark ups, no marker adjustments. They were transparent, helpful and great with communication.
Had a GREAT experience purchasing a used Toyota from here today!
Art Pollard was my sales guy. I called ahead of time and made an appointment for the same day. Art impressed me with his experience, knowledge and how smoothly and purposefully he was able to move us from one step to the next.
I was at a different dealership the day before for over 2.5 hours with little forward progress .... negotiation discussions also felt combative and excessively long.
Here negotiations felt easy, fluid and fair. Sales manager (Erica Price), came out to talk to me. She was friendly and helpful and made me feel appreciated for giving them my business.
I also never felt "pressured" and they didn't waste my time, which is something I value. I told them what was important to me and they really delivered.
Matt in finance was super efficient too and even managed better terms than what they originally thought they would get for me.
If you are in the market for a new or used vehicle, give Art a call. I'm posting his card for easy reference and thanks for a wonderful car buying experience!
This dealership is clearly one of the best! So easy to deal with and great customer service! From the point of contact with Amber to inquire about the car , she was so helpful, caring. and understanding. We are from Michigan and wanted to be sure the vehicle was what we wanted and that it not be sold before we made the trip down. Amber met us there and the car was in showroom condition! The sale went so smoothly and everyone there was super friendly.
After getting the car back home we noticed a small vibration with the transmission. We took the car to a dealer in our area to diagnoses the problem. We contacted Kevin the service manager and he was so easy to deal with and took care of the repair in Michigan! I have NEVER had such a great experience with any other dealership! I highly recommend this dealership to anyone including those who may purchase from out of state as they truly care about their customers!! Tom & Cheryl Holbeck