Autumn Leaves of Crystal Lake

(2 Reviews)
495 Alexandra Blvd, Crystal Lake, IL 60014, USA

(815) 459-7800


Contact and Address

Category: Health,
Address: 495 Alexandra Blvd, Crystal Lake, IL 60014, USA
Postal code: 60014
Phone: (815) 459-7800
Website: http://autumnleaves.com/communities/crystal-lake/

Hours:

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

Location & routing

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Most Recent Reviews


  • (May 2, 2018, 1:05 am)

    I don't know if there is a more difficult decision to make than turning over the care of your loved one to somebody else. The self-reproach for not being able to care for them yourself, wondering who will care for them like you would, how will they be treated, apprehension over surrendering them to an institutional existence . . so many doubts and concerns present themselves when placing a loved one outside the home.

    Mom & dad both developed dementia at the same time. It began about 10 years ago. It caused a major disruption to their lives and to the rest of the family's as well. Devastating. Something as simple as trying to get them to take their medications would result in a contentious 20 minute ordeal. They often refused to eat. Toileting was another ominous challenge for us. It was really putting a strain on the family. We tried in-home assistance services, assisted living facilities and other memory care facilities. Their needs just weren't being met.

    Then we heard about Autumn Leaves and their approach to memory care. That was a little over five years ago. We liked the fact that family members could visit at any time of the day or night without restriction. That felt very transparent to us. All of the staff, including the young people who assist the nurses and CNA's, are patient and kind with the residents. Residents are always treated with dignity and respect. In five years we have never witnessed a staff member become impatient with, or mistreat, a resident.

    As for the food, we were glad to see that the meals are appetizing and nutritious. If they get hungry between meals, snacks are also provided. Somehow the staff always gets mom & dad to eat their meals and take their meds without incident.

    We were relieved to see how clean the facility is. No lingering odors as we experienced in other facilities. The décor is updated regularly and the building and grounds are very well maintained. It has a comfortable feel to it, kind of like you're sitting in your own living room.

    It was heartening to see mom and dad get involved and participate in the games and activities that are part of the program there. The stimulation seems to help. It also gives us peace of mind to know that there is a nurse on site 24/7 and a physician who visits weekly. It's convenient to have a beauty shop on the premises so there is no need to go through the hassle of transporting them to the hairdresser or barber. Really lightened the load on us.

    As time passed, we were concerned that as mom & dad's disease progressed and their condition declined that Autumn Leaves might not be able to accommodate them. Looking back over the last five years, we realize that as mom & dad's needs changed, A/L's care plan adapted to meet those needs. Seemed to be nothing they couldn't handle.

    The people at Autumn Leaves are what makes the difference. The entire staff is kind and committed to the residents. They genuinely seem to enjoy the interaction with the residents and take pride in the care they provide to each of them.

    It's a real relief to know mom & dad are in the best possible place for them and they are being well cared for.


  • (May 30, 2017, 10:30 pm)

    I cannot say enough wonderful things about Autumn Leaves of Crystal Lake. My mother has resided at the memory care facility for the past three years and I am grateful everyday for their exceptional care. The staff is very caring and attentive to every resident, assisting whenever needed. Activities are provided on a regular basis. I feel welcome whenever I visit my mom. As my mother’s dementia progresses, the Autumn Leaves staff and the nurses are always informing me of what needs to be done to continue her treatment. Their communication with family is wonderful, helpful and always knowledgeable. The facility is beautiful and makes residents and their family feel like they are home.

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The people at Autumn Leaves of Crystal Lake were nice and informative, but it was super expensive. The building was really pretty, and they've got a pretty courtyard. For people with Alzheimer's, they really seem to be on top of what helps their residents the most.


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