Category: | Car repair, |
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Address: | 431 N Main St, Columbia, IL 62236, USA |
Postal code: | 62236 |
Phone: | (618) 281-2886 |
Website: | https://www.carstar.com/locations/il/columbia-15152/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Fantastic experience. Car was done earlier than promised. They even cleaned the car inside and out.
My car looks brand new again.
Very pleased with my experience here. My Chevy Silverado was hit by an errant driver. The other driver's insurance provider suggested this place due to its location being close to my residence. When I brought it in, Charlie's CARSTAR performed an estimate and communicated with the insurance company. They were professional, very easy to deal with and low pressure. I decided to let them complete the repairs and scheduled a time to bring the truck in. The repair took a couple days longer than they estimated, but that was due to them finding additional repairs to the steering system once they started taking everything apart. They communicated with me the entire time, letting me know it might be a couple days late due to having to order and install the additional parts. When I picked the truck up, the repairs were complete and I was pleasantly surprised to find the truck had been cleaned up inside and out. Truthfully, you wouldn't know the vehicle had been involved in an accident at all. It drives perfectly and looks great. I couldn't be happier with the service I received here. Well done CARSTAR!
We have used Charlie’s CarStar for years. They always do the best work and are always so nice and accommodating. They fixed the hail damage on my car this time and when I got in my car they had cleaned the whole interior! I was so excited and surprised. I will always go to them.
Staff at their new location are extremely friendly, quick with providing service, and knowledgeable in their craft. Their wait list can be extensive since they are popular. I just went there myself to receive an estimate for an accident and I will have to wait till October for my repair appointment.
Their location on N Main is no longer their current location either. It’s 1845 Ghent Rd in Columbia. The address change is currently under review as of this post.
We have used Charlie's Car Star twice now for accident damage. The whole team is very nice and respectful!! They do a great job and do not cut corners when fixing our vehicles. Definitely will recommend them to anyone.