Address: | 3680 Lebanon Ave, Belleville, IL 62221, USA |
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Postal code: | 62221 |
Phone: | (618) 589-6016 |
Website: | http://www.healthyhomepestcontrolandservices.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
First let me start by saying, I really appreciate how professional Jason handle the situation. I knew nothing about bed bugs, how they travel or get into your bed or apt. He took the time to explain it all to me. Gave me some points on how to keep myself safe. Also, how to treat my apt for myself even if I couldn't afford to use their service. If I had the money to treat my unit and the other ones next to me I would use this company hands down. My senior building has a bed bug building infestation problem, so Mr Jason took the time to explain to me that it would not be wise to treat my unit without treatment for the rest of the building. I appreciate his knowledge and his expertise on the matter. He found a few of them in my bed and I had been bitten and didn't even know it. So if you have a problem this is the company that you would want to use. You get professionalism and expert service for the money that you will be spending. He went over and above what they normally do to check out the problem.
From the start we had Michelle (sales) come out provide a quick inspection, educated us, and provided a quote. As soon as we were ready to move forward in booking Healthy Home Services was able to get us scheduled while being flexible with us. Garon was very polite, professional and was more than willing to answer further questions. Most importantly got the job done!
The team of Kyle and Connor from your company came on Tuesday and Wednesday to my rental house. They undertook and completed the work of removing old attic insulation and mouse contamination just like you described. They were courteous, efficient, and clean. Once they got inside the attic, they noticed a couple of small things that needed additional attention in order to protect the integrity of their work. I was able to provide the few extra materials and tools for them within an hour, and they took care of the details. I especially appreciate the use of non-toxic procedures because my tenants have a one-and-a-half-year old child plus a pregnancy for another one due in a couple months.
I solicited three bids for the work of eradicating mice, cleaning out the old insulation, sanitizing, blowing in fresh, and providing continuous monitoring. Your company had no "unspecified charges" in the contract . I am willing to pay for high quality, explainable work, but not for "unspecified" extras. Thus, the cost for your services were significantly more understandable and appropriate.
As far as I (and my tenants) can tell, the work was done with appropriate care and speed. Kyle and Connor represented your company well and, accordingly, I recommend them highly.
They said that they lift sticky traps in the attic to capture residual mice. I look forward to staying in touch with you for a check-up in two months or so.
Wonderful service! Very knowledgeable and personable staff. Michelle did a great job explaining what to look out for and tips to keep our house pest free in the future. I would definitely suggest their business to anyone!
I previously had a sub-par experience with this business, but the interaction with them recently proved that to be an outlier. I needed a termite inspection quickly and nobody else (to include my regular service provider) could accomplish without waiting a week. Healthy Home showed up the next day, conducted the inspection, even called me an hour after to ensure that I had the forms for my mortgage company. The service was so great that I'd like to give them a try on my other pest control needs. Thanks Healthy Home!