(March 7, 2017, 9:37 am)
4 1/2 Stars, I believe there is always room for improvement. So I have read many of the negative reviews and we were wary going into this whole thing. We live in Wisconsin and called to get a feel for these guys before we made the trip down because of the negative reviews. My wife talked to John and then was called back by Mike (owner) so that he could clarify his policies. When she got off the phone she said that he wasn't rude but straight forward about his policies. They have a small crew and can't go on test drives unless someone is a serious buyer (has bank approval) due to monitoring the lot/customers. It states "no haggle" on the add for the trucks and he means it. We looked at a 2006 Amarillo f-250 that was on the lot and did our research and found his price to be very acceptable. When we got there, he gave us the keys and let us look over the truck THOROUGHLY and did not stand over us while we did it. When we were ready, he went with us on a test drive. Afterwards we put a deposit down on the truck and picked it up a week later. Couple of things: At first Mike may come across a little rough around the edges, but he seems like a straight forward guy. The more time we spent with him, the more we got to know and like him. He stayed late for us on Friday when we drove down and didn't rush us. One thing to remember, this is his business and he can run it how he sees fit. He's not a big box dealer so don't expect that kind of experience. These are not new trucks so expect some issues with them. Overall, this was a positive experience for us. We have purchased trucks from small dealers before and this was not too much different. I would recommend Auto Concepts to anyone, as most of the trucks on the lot look great and there is a good variety. As for Mike and John, thanks for everything! We love the Amarillo!
