Verizon Authorized Retailer - Russell Cellular

• Tracy Canales
  
  
  (June 17, 2020, 1:39 pm)

  Joseph was very courteous and helpful. He answered all of our questions and made upgrading our phones a pleasurable experience.

• Richard Travelstead
  
  
  (June 12, 2020, 1:47 pm)

  Having issues with my service after an 18 year relationship with AT&T. AT&T is/has been less then helpful in addressing these issues. I phoned Verizon, some with Tim and within 5 minutes my frustrations and dropped calls came to an abrupt end. Tim’s knowledge and customer service is impeccable. In my humble opinion, track him down and receive the attention and respect one is due as a customer!

• Bernadette Hill
  
  
  (June 7, 2020, 2:16 pm)

  Josh was great! Excellent customer service. He was very knowledgeable about all the products and provided me insight to many tips and tricks. We will definitely be back.

• Larry Boird
  
  
  (May 19, 2020, 1:56 pm)

  Came here because my phone was not receiving calls. The worker there, Tim, new exactly what the issue was. My iPhone needed an update, and sure enough after he worked his magic and it was back up and running perfectly, and I had a new dark mode as a extra perk! I have never had this kind of experience at a phone store, and I have been with Verizon for 12 years.

• Jordan McElveen
  
  
  (January 18, 2020, 1:21 pm)

  This store just went under new management and staff, and Brooke is amazing. She is kind, courteous, and professional. If you ever need tech support or a new phone, I highly recommend this store. She has turned this into my go to Verizon store, because the old reviews do not reflect how this store has grown. GO HERE!

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