Category: | Store, Car repair, |
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Address: | 105 Prather St, Sellersburg, IN 47172, USA |
Postal code: | 47172 |
Phone: | (812) 246-4407 |
Website: | https://www.carmerica.net/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 3:00 PM |
Sunday: | Closed |
After the strut went out in our vehicle on the way home from Tennessee, Kevin fit us in and did an amazing job getting my vehicle back on the road as fast as they could. This place was very accommodating and we couldn’t have asked for a better place for us to have to have service done.
I wanted to share my recent experience with Carmerica in Sellersburg, and give a nice shout out to Kevin over there. It is people like him that make a small community better.
I moved to the area from Washington State in June and drove my Tacoma across the country hauling a trailer. The whole way I had quite a bit of steering wheel shaking and I attributed this to possibly suspension parts that might have been wearing out. Before I left I had replaced my rear tires with some new wheels new which were more of a budget tire, but I figured they would be okay, because after all a tire is just a tire….
Wednesday I talked to Kevin about my steering shaking issue and he said to bring the truck in and they would take a look at it. What the found is that the two front tires were shot and the treads were messed up. Kevin recommended either finding 2 similar tires to the back or putting on 4 new ones. I was leaning toward matching the front to the back, but then I began to think about the fact that I didn’t want more budget tires on my truck. The road noise was quite loud and the ride was not good, so I called in and talked to Kevin once or twice trying to make a decision and he was very patient with my while providing me with multiple quotes and suggestions. In the end I decided to go with Toyo open county AT3’s which I can say now is the best decision that I could have made. I immediately drove from the shop home, loaded up and drove 3 hours away down to Elkton. This was the most comfortable drive I have taken in my Tacoma for the last 40,000 miles plus. The open country’s are amazing and so smooth.
Forgot to mention that the first visit when they took my truck and diagnosed the bad tires was not even charged. I insisted on giving them something but was told not to worry about it.
Kevin was referred to me by my brother in law, and I will do my best to send more business his way. This shop is not out to take advantage of people, but they’re here to help people make big decisions and keep folks safe on the road. I walked in, had never met Kevin before, and over the next 48 hours he became someone whose advice I would trust 100%. Customer service is everything and I give 5 out of 5 stars for Carmerica!!
I came here for a second opinion for a rear brake job that my cars dealership said I needed. A friend recommended this place and I was not disappointed. Kevin the owner not only sat down with me to explain that I was still a little early on needing a break job but did not even charge me to look at the car to give me his advice. I get the feeling that this place is honest and would do a great job in servicing my car in the future. Great Find
I had a flat tire on my 2019 Corvette on the interstate late on a Thursday evening and was towed to Carmerica. I was there when they opened the next morning at 0800. My tire is not an off the shelf size, but they were able to procure a set of rear tires from the Michelin warehouse in Louisville and have me on the road by noon that day. The technician also pointed out that one of the rims was slightly bent on the inside edge. A good observation. These guys are great to deal with.
If you want great customer service, fair prices & just a great overall experience this is the place. The local owners are the best. Kevin always takes care of his customers.Took my daughters car there this morning and they delivered exactly as they said they would. I feel much better about her taking her car to college now. A huge Thank You!