Address: | 10056 Randolph St, Crown Point, IN 46307, USA |
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Postal code: | 46307 |
Phone: | (219) 641-3832 |
Website: | https://www.genesiselectric.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Closed |
We just had our first experience with Genesis and would highly recommend.
With the Sub zero February temperatures, we had condensation form inside on the main feed, which caused water to drip on the panel and create issues with our top breaker / electricity in one room. I had to call early on a Sunday morning as my husband was working a 14 hour shift.
Mike was awesome on the phone. He took his time to talk me through the steps to see if we needed a Sunday call out, or if we could safely wait until regular business hours on Monday to avoid the Sunday surcharge. We decided it could wait until Monday, but he assured me I could contact him later in the day if things changed. He explained to me what to watch for.
We scheduled a repair for first thing Monday morning. Mark came for the repair. He was very polite and incredibly thorough. He explained what was happening, what the repair process would entail, how long it would take, and how much it would cost.
We received excellent customer service and quality work at a fair price and in a great timeframe. It was reassuring to know I could handle this by myself as my husband was unavailable. I appreciate their patience and thoroughness. I would definitely recommend and will use in the future.
Great response to get an estimate....very punctual and informative to things I didnt even know weren't to code...personable, great work, and definitely dog friendly people
I’ve used Genesis twice over the past year and they’re the best at what they do. They’re knowledgeable and they’re not out to squeeze you dry. This is the way to do business- by investing in long-term relationships with your clients. I will keep coming back to Genesis!
Thank you for the excellent electrical work you did on our handicap lift project. You found a solution with each difficulty that came up. We appreciate your prompt, knowledgeable, honest and friendly service. We will gladly recommend your company. Thanks again, Pastor and Shirley Martin and Evergreen Memorial Baptist Church
The electricians at Genesis are outstanding! Genesis has completed at least 5 jobs at our home on separate occasions. Mark, Colin and Mike are great! They are professional,personable, hard working and extremely knowledgeable. They carefully explain all components of the job and review the work which has been completed. They always clean up the job site .
Genesis Electric provides excellent services at reasonable rates.
They are the best!!!