Address: | 5220 W Southern Ave, Indianapolis, IN 46241, USA |
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Postal code: | 46241 |
Phone: | (317) 244-1600 |
Website: | https://www.marriott.com/hotels/travel/indfa-fairfield-inn-and-suites-indianapolis-airport/?scid |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
The staff was very nice and helpful. The breakfast was average but good. The room was clean but a little smaller than expected. There is a trick to turning on the shower that i felt like they should have had a sign with instructions because the staff had to come show us how to do it. There are resturants close by and a pool we didn't get in. We will definitely be back.
We stayed in the suite with the King bed. Actually booked the King room, but got upgraded due to Elite status. That was nice.
The hotel is nice. No complaints on cleanliness. Breakfast was good. I liked that there were two meat choices. (Even though bacon was not a choice, which it should always be - haha... love me some bacon. - I still had the choice of ham - or maybe it was Canadian bacon and whatever healthier alternative was being offered.) I have stayed at Marriott's in the past that rotate the breakfast meats and offer vegetarian meat every other day.
We arrived early to chill and watch TV, nap, whatever before the concert we were attending and had trouble with the TV not getting a good signal. It kept skipping or whatever and was impossible to watch. Front desk sent someone to check it out, but he was unable to fix the problem. He said he was going to give us some extra points on my rewards account for the inconvenience, but I don't think that happened. Oh well. Not a deal breaker, but it would have been nice to see them follow up.
I did not use the gym or pool, but both looked nice.
I have to mention, the lighting isn't the best for applying make-up. It could be a tad brighter in the bathroom area. It needs a lot more light in the full length mirror area in the living "room". Again, not a deal breaker, but wanted to mention.
We stayed in the fall and it was very chilly, but the room was HOT when we arrived, so we ended up opening the window to cool it down a little. One it got down to a normal temperature, the heat was fine. Obviously didn't need to use the air conditioning.
All employees encountered were nice.
Easy to get to off the interstate.
This location is great, due to their staff. They're very professional and know what they're doing. The carpet needs updated throughout, as well as some other details but overall, this hotelier franchisee has made the best of the property, given its age. I'll be returning when in the area - hard to beat the rates.
The building is older, but it is well kept. The staff was amazing. They were low on the drinks in the lobby market when I checked in and they didn't have the drink I wanted. The desk attendant/manager actually walked across the street to the gas station and bought me a couple drinks and brought then to my room! Super nice about it too!
+1 317-244-1600. Phone: +1 317-244-1600 ... We have newly renovated guest rooms at the Fairfield Inn & Suites Indianapolis Airport hotel in Indianapolis, IN ...
Find Fairfield Inn & Suites by Marriott Indianapolis Airport located at 5220 West Southern Avenue, Indianapolis, Indiana, 46241. Contact 3172441600. Ratings, reviews, hours, phone number and directions from ChamberofCommerce.com
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Fairfield Inn & Suites by Marriott Indianapolis Airport is rated 4.0 out of 5 by 307. Rated 1 out of 5 by Businesstraveler from Never staying with Fairfield again Very horrible customer service and room wasn't clean