Category: | Car repair, |
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Address: | 8525 Dixie Hwy, Florence, KY 41042, USA |
Postal code: | 41042 |
Phone: | (859) 647-9155 |
Website: | https://autobodiesbymike.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I just recently had a new bumper painted and installed here and it came out great. The paint looks really good and I'm very happy with the quality of the work done.
The only thing keeping this review from five stars is the communication. I had called and was told my quote would be adjusted and after telling me they would email the new quote I never recieved it. Additionally when we went to schedule I was told I would drop off my car for a few hours so they could get a paint match to ensure the new bumper was the correct color. We never got a call and when we called later that day we asked if we could just pick it up the next. We called the next day and were told they had started on the paint already and were going to install it that day. We picked it up around 3pm and it looked great.
I believe this business could greatly improve from some more rigid time management as well as protocols for communication that keep the customer better informed on the status of their vehicle.
Please don’t listen to the negative reviews. Those people must be crazy. I took my Rav 4 in for some dents and scratches on my rear passenger door. The price they quoted was very reasonable are when they were finished it was cheaper than the quote. The entire family and employees were great to deal with. They only had my car for three days, which is pretty quick for how busy they are. They were very accommodating with me leaving the car I was driving while mine was getting worked on there over the weekend. I want to say thank you to the entire family for being amazing.
From the guy with the radio voice.