Rumbo Noble L MD

Auto Zone in Hebron has definitely stepped up their game. Recently, they helped me change out a starter in my daughter's car. They checked the battery also to make sure that the starter was the issue.

I wanted to write and say thank you so much for the help I received at your store yesterday. I have been a frequent customer of various Autozone stores in Cincinnati and Northern Kentucky so I expected that I might find help for my predicament when I absentmindedly locked my keys and cell phone in my car while shopping at Kroger. When I explained the problem, your employee, Thomas, didn't ask questions, he just made a phone call, drove to a friend's to borrow the tools and was back to put me on the road in 15 minutes. I offered him money but he said, "No, that's what we do here, take care of customers, Merry Christmas!" Thank you again, Thomas, for resolving a very frustrating situation and being a light in this season in which we often are overwhelmed with responsibilities and miss these opportunities to shine for someone else. I was not your customer today. But, I most likely will be again, soon. Merry Christmas and Happy New Year!

The two gentlemen working last night are what customer service is all about. They were on point with everything I needed. Helpful, knowledgeable, and friendly. This is why I keep coming to the Hebron KY location. The owner or person doing the hiring is doing great. Besides parts they also have LED effects, paint, sound system equipment, and more. Two thumbs up for this store.

I had the best experience at the autozone in hebron! During my lunch break today, my car starting making a rattling noise and my oil light was on. Being 40 minutes away from means that my dad couldn’t come to my rescue, but the manager at autozone did! I am not a fat person at all and he made sure that I was taken care of! I’m very appreciative of him and his customer service! Well done!

Guys in this location are always nice and helpful. I can't remember his name but he has glasses and works second shift, is a little bit younger, he's a super nice guy. Helped me find everything I needed promptly. Will be back.