Category: | Electronics store, Store, |
---|---|
Address: | 3120 Pimlico Pkwy #142, Lexington, KY 40517, USA |
Postal code: | 40517 |
Phone: | (859) 523-5355 |
Website: | http://www.computersplusrepair.com/ |
Monday: | 10:00 AM – 6:00 PM |
---|---|
Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | Closed |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I meant to do this review months ago, but time has slipped by. I appreciate the professionalism of the employees at this store and the transparency! They were unable to retrieve data on my hard drive and they were completely upfront about it. They also did not charge me a dime even though I know they spent time working with it! They called me with frequent updates and finally let me know that they could not fix it. But, they gave me the names of companies that should be able to. I ended up using one of those and they were able to retrieve most of my data. It ended up being a mechanical problem in which internal parts had to be replaced. I appreciate that CPR led me in the right direction. Highly recommend!!
These folks are great. I needed a new battery for my laptop but unlike my older laptop, the removal of the old battery required quite a bit of work, including removing the bottom panel and some tricky removal of clips and screws inside. They took the extra steps of taking off the bottom panel to insure they could get the correct model battery and then letting me take the laptop home until the special order battery arrived. They kept me informed of progress through text messages and all work was done in very good order. I really appreciated their professionalism and knowledge.
November 11, 2020
Computers Plus Repair has always come through for me and I've been doing business with them for several years. Whether it's a big job or small job, they are always professional but personable too. You can't beat their prices, which are more than fair and you can trust they will not take advantage of their customers by overcharging. I highly recommend them.
Excellent group of guys working here. Was a very honest and open customer experience, they didn’t try to push products on me at all. I came to this shop at a referral from a coworker after my custom build finally aged itself into the grave. They offer custom builds, while allowing you to set price points and build off of those prices. No hassle at all, kept me up to date on everything that went into the system. Now I’m back in the game and enjoying my new rig!
Update Covid 2020: Very safe and professional set up and easy to follow guidelines to adhere to during this pandemic. Was really refreshing to see a business take extra precautions and still be able to do everything they promise. Will always come back to them and refer them to anyone looking for help with their computers.
Fast service. Knowledgeable. I was able to get the correct working part within 30 minutes of calling at an extremely affordable price and a money-back guarantee.