Category: | Atm, |
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Address: | 100 Moore Dr, Frankfort, KY 40601, USA |
Postal code: | 40601 |
Phone: | (502) 564-5597 |
Website: | https://expree.org/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
I'm surprised at the overall 3 star review. I have banked here for over 20 years and they have always been nothing but nice, helpful, fast, cheery, knowledgeable, kind, and caring (the entire staff). They know their customers by name and always greet people with a smile. Anything I have ever needed from a bank they have been willing and able to help. I would and have recommended them to all of my friends and family.
I continue to give my business to this bank. Everyone seems to be genuinely interested in helping me to achieve my goals and find me the tools and products I need. Folks there even recognize me and it feels nice to have a business relationship like that. I have emailed for help and received a response in less than two days every time. They do not have to process everything through some corporate office in another state or city so everything I have needed to do was done that day or next. So long as this level of customer service remains, I will be there too.
Outstanding customer service been a member since 2005
THE VERY BEST!
NO COMPARISON
They've always been there when I've needed them and they execute quickly and professionally every single time. Rates are always the best for me as well.
BIG THANKS KECU.