Thomas & Sons Plumbing Services

Tim was incredibly empathetic to our situation. We had a terrible experience with Rooto Rooter, and he came to our rescue! I can't think of a more humble, honest, and complete pro like Tim. Thank you!!

We bought our home, which was built in 1901, in the summer of 2021. Two months later, our main sewer line started backing up into the basement. We spent the next month going through five different plumbing companies, spending thousands of dollars on all manner of recommended fixes, none of which solved the problem. Eventually, several of these companies told us that the problem was an old house trap that was completely blocked. The estimates to dig it up and replace it ranged from 10-15 thousand dollars. Needless to say, we felt this was a ridiculous amount of money and thought there had to be another solution.

We were then put in touch with Tim Thomas. I was told to give Tim a chance because he was an honest guy, and even if he couldn’t fix our problem, he wouldn’t overcharge me if we had to dig up the trap. Tim came out that week and spent almost two hours analyzing the situation. Much to my surprise, he told me that the digging, which all the other companies told me was absolutely the only way to fix our problem, would not be necessary. He said that he could clean the old trap out and get our line flowing to the street. I must admit that I was a little skeptical, but Tim seemed like such and honest and earnest individual, I decided to give him a shot. I figured we had nothing to lose, and it beats the hell out of 10-15k right?

Tim’s solution took several visits, and I don’t want to give away any of his trade secrets but he eventually got the trap open. This is where the plot thickens. Little did we know, but we were actually dealing with two problems. About six months after he got the trap open, the line backed up on us again. Tim came out again, and we discovered that the main line had collapsed under the street. If you haven’t ever gone through this type of situation, then be prepared because convincing SD-1 that there is something wrong on their end of the sewer line is not easy: It takes a Herculean effort of time, patience, and arm-twisting. Because he is such a good person, Tim took it upon himself to get involved and eventually through his knowledge was able to convince SD-1 that the problem was on their end. I cannot understate how difficult it was to convince the SD-1 people to recognize that the problem was under the street, but Tim was able to do it. Sure enough, they confirmed that the sewer line had completely collapsed under the street, and they came out a week later to replace it. We have not had any problems since. None of this would have happened without Tim’s involvement.

To say that Tim is an honest businessman would be the understatement of the century. He is the most honest contractor I have ever worked with for any reason, and I have worked with many over the years of home ownership. He will tell you straight up what he can do to fix your problem. Tim’s honesty and integrity are not the only reasons to hire him. He is a true expert, or I would say genius of his trade.

Tim is a one man show, so you must be patient. It took about six months to eventually resolve our problem, but in reality, we were also dealing with two problems, the trap and the collapsed line. If you want a quick fix, call one of these big plumbing companies and let them take you for a ride. You will likely get the quick fix you are looking for, but it might bankrupt you in the process. However, if you are willing to be patient and let Tim work his magic, then he will amaze you while saving you thousands of dollars in the process. I cannot recommend Tim enough, especially if you find yourself in a similar situation. Call Tim Thomas today!