Premier ENT & Allergy

I want to thanks Gabriel from the maintenance staff. He has visited my apartment for different types of requests and every single time, he goes above and beyond to help fix the problem. He's helped screen doors , fix lights, replace blinds, replace exhaust fans etc. and he always performs quality work without fail. He's friendly, courteous ! Great Job Gabriel! I am glad you’re part of the maintenance team at this Comunity Apartments.

A few days ago, I asked Mr. Michael Elmes, one of the Windwood Knoll Apartment office staff, one copy of the Leasing Agreement, because in order to renew my California ID I am required to submit the proof of residency to DMV. I have already prepared the address change confirmation letter from USPS, but I needed one more proof of residency in California. At&T, SoCalGas, Cox, and Southern California Edison issues their bills next month with the new address on. This is the reason why I asked Mr. Michael Elmes that I needed one copy of the leasing agreement.

Mr. Michael Elmes visited my home to deliver copies of the Leasing Agreement to me even after his work hour is over. He brought two(2) copies of leasing agreement. One for me and the other is for my wife. I did not expect two(2) copies of leasing agreement, because I thought I would copy by myself. When I saw the copy of the leasing agreement, I realized why he brought two(2) copies for my wife and me. The size of the leasing agreement is longer than the ordinary A4 (letter-size) papers. I really appreciate his time, kindness, and consideration. Thanks to Michael Elmes, my wife and I will be able to renew California IDs next week as soon as possible.

After Michael Elmes left my home, I happened to remember the name of "Michael" is originally from Angel Michael in the Bible. Angel Michael has wings on his shoulder. I wonder if Mr. Michael Elmes has invisible wings on his shoulder. Please take a good look at Mr. Michael Elmes’s shoulder when you visit the office of Windwood Knoll Apartment Homes.

I know there are more kind staff in Windwood Knoll Apartment. After I moved to Windwood Knoll Apartment Homes, I could not use Cox Internet. I contacted Cox Communication, they tried to help me but unfortunately, they failed to help me. Cox asked me if Windwood Knoll Apartment cuts off the line, because some apartment managers in California cuts off the Internet Lines. So I reported my issues to the office and Sylvia responded to my report on Sunday. She said she would report to the Apartment manager. The day after the next day on Tuesday, Sylvia called me to check if Internet is well connected. I felt I was taken care of. Sylvia’s nick name is “Kind Sylvia”.

I think Windwood Knoll Apartment Homes is a good place to live in. Parking lots are very spacious so you will be able to easily drive your car backward when you leave the parking lot. Almost all the neighbors are warm-hearted with big smiles on their faces when I greet and say Hello to them. There is a very wide and long bike trail nearby and a large park in which some people exercise. And furthermore, there is a large mall including a big Asian Market just cross the street. Even UPS female delivery person is so kind with cute smiles. Her cheeks are always pink like an apple because of the hot California sun’s heat. I always prepare a cold bottle of water for her because she delivers under such a hot California sun. I also saw her working for Amazon. She seems to work for UPS as well as Amazon. UPS Access Point in CVS is very close enough to be reached on foot.

You will get used to Train Passing Sound if you choose the homes near the train rail.

I've lived in Windwood Knoll for over 7 years now and I wanted to write an honest review of the community, as it might help future residents make an informed decision.
*** Apartment/ Community ***
Pros:
-- The location the community is great. Culver Plaza is right across the street with amenities like CVS, 99 Ranch, Chase Bank, Couple of restaurants etc.
-- The community is adjacent to 2 small parks (Windwood Park- has a children's play area; Flagstone Park- peaceful, green). There's a play area within Windwood Knoll itself.
-- One of the biggest pluses for me is that the Walnut Trail behind the community and the evening walks/ bike rides are serene and calm. I moved away to a different city for a few months and this trail was the one I missed the most.
-- The apartment units themselves are spacious. The living room/ hall is bigger that typical apartments.
-- Most apartments get good sunlight and not dingy/ dark.
-- Cross- ventilation-- This is where the apartment units shine! The kitchen has windows and the hall-kitchen windows on the opposite sides, so natural ventilation during cooking etc. is great!
-- 1st floors has big patios and 2nd floor has decent size balconies, big enough to place some planters for houseplants/ flowers etc.
Cons:
-- 2BRs has 1 bathroom only.
-- The appliances/ furnishing might be a bit dated, depending upon the unit.
-- No washing machines in the units but there are laundromats within the community.
-- The community is peaceful, but sometimes you can end up being an apartment next to smokers etc.

*** Maintenance Staff ***
-- I've not experienced any major issues with maintenance within the community.
-- Different folks from maintenance staff to the service manager handled my requests and I've found most of them to be courteous, cordial and helpful.
-- I specifically want to call out Gabriel from the maintenance staff. He has visited my apartment for different types of requests and every single time, he goes above and beyond to help fix the problem. He's helped replace dishwasher racks, fix lights, replace blinds, replace exhaust fans etc. and he always performs quality work without fail. He's friendly, courteous and even remembers community residents and their past service requests! Great Job Gabriel!

*** Leasing Office ***
-- The leasing staff is mostly great and I've had interactions with some great folks.
-- It can however be a hit or miss sometimes, depending upon who you reach at the other end of the phone. I've had instances where some conversations/ action items were left open ended, but nothing major though.

I think ultimately the pros of this community outweighed the cons for me personally and that's why I've been a resident here for long. Hope this helps!

We were sent to Dr. Coppola to see if my son needed tubes placed in his ears due to frequent ear infections. My son is 18 months old (pandemic baby) and doesn’t usually do great with new people. But the staff was so amazing with him! Dr. Coppola is the first doctor to be able to examine his ears, nose and throat without him crying at all. I highly recommend this office if you are needing an ENT for your little one

Succinct, no wasted time, instructions were clear and concise, explained how I had contributed to my condition thru poor research, gave me a viable, achievable Course Of Action to mitigate my condition, verified I understood and gave me written instructions to refer to and gave me control of my follow up exam and treatment.

My appointment was scheduled very promptly. Receptionist and staff were friendly and knowledgeable about my issue. The Doctor was on time to scheduled time. He took time to review my records and answer all my questions. The Doctor was going to review my test and call me if any treatment was recommended. I’m making Dr Coppola my regular ENT.

Everything was quick and easy and everybody was super friendly. Everything was explained to our satisfaction. We didn’t leave with any questions and we feel good about our visit. Thanks!

I visited Dr Coppola’s office for a second opinion about my allergies. I have taken allergy shots or drops for over a year with absolutely no relief. So my wife in, a conversation with Dr. Coppola mentioned my issue and he suggested that I get a second opinion. I made the appointment and was actually surprised at how much time and how thorough he was in the preliminary exam. We then discussed a strategy and a plan for moving forward. Prayerfully there will be relief forthcoming!