Category: | Doctor, Health, Lodging, |
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Address: | 3707 Chamberlain Ln, Louisville, KY 40241, USA |
Postal code: | 40241 |
Phone: | (502) 426-9200 |
We accidentally booked the wrong hotel and had to rebook our room here. The woman at the desk was very patient and kind. Gave us a discount to help us get closer to our per diem for business travel.
Very nice room, really good washer/dryer, comfy bed and tv was easy to connect an external device to. The breakfast was so so but when you travel a lot, you know breakfast is super hot or miss and don’t really depend on it anyway. I was just happy it was edible! Haha good job, best western.
Overall this is a good location, it could use a remodel and a bit of a refresh, but the rooms are clean and the service is pretty good.
They allow pets as well which makes this the perfect location. When we have family in town, we always recommend they stay here.
Friendly and very helpful staff with an owner that is the same, helped my family during an extended stay. Even checked in personally from time to time to see if there was anything we needed or if we had any concerns.
Pet friendly
Hot breakfast every morning
Very clean environment
Safe location, with the occasional group of State Troopers staying here as well.
Highly recommended with reasonable pricing.
I had a great experience at this hotel. The older lady front desk attendent and other employee (large Hispanic male) were very kind & helpful. My room was clean, biggest issue, we booked 4 adults and were given 2 towels and we visited the marketplace and no staff was available late at night. The male staffer seemed to be on top of everything from keeping pool towels stocked, breakfast area spotless and replenished.