Category: | Pharmacy, Store, Health, |
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Address: | 13410 Eastpoint Centre Dr, Louisville, KY 40223, USA |
Postal code: | 40223 |
Phone: | (877) 662-6633 |
Website: | https://www.onco360.com/ |
Monday: | 9:00 AM – 7:00 PM |
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Tuesday: | 9:00 AM – 7:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 7:00 PM |
Friday: | 9:00 AM – 7:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The staff is always friendly when I call . I would also like the thank the pharmacy for sending me that very nice care package . I really appreciate knowing you care about your patients.
So far I love the patient focused atmosphere this company exhibits on the phone. They truly care for the customers and patients they are providing medication for. While my daughter, does not have cancer, she does have a genetic disorder that does cause tumor growth, and She just turned 3. She is on a cancer drug that just recently became available for use to treat this disorder. The first pharmacy the medication went through held a lot of it up in paperwork and demanding to speak to the Dr. first to find out why a 3 yr old without cancer was being prescribed this drug. Then even with her birth date in front of them asked to speak to her for the consultation on her medication, even though we told them at the beginning of the call we were her parents as she was a minor.
We called Onco360 Pharmacy (they read as who it was sent to), and they jumped on it right away. They advised they had just received the script on Friday, but there was no information regarding my daughter attached to it. We were able to provide all of that info from her appt she just had. The nurse on the phone who was assisting us told us she herself was going to be keeping an eye on it. We got a call back on Monday going over information then they statedthe medicine should be here the next day. It showed up, along with a little care package in the box to help with some of the side effects this drug can cause (which my daughter has not had).
I would highly recommend this company to anyone fighting the same disorder my daughter has, or anyone fighting cancer. They actually care, and it shows in how they treat and interact on the phone, email, and in the medication packages they send.
Full disclosure, I work there. It's a great place to work. Awesome company. They truly do amazing work on behalf of cancer patients. Cancer is awful, Onco360 helps.