1-800 WATER DAMAGE of East Louisville

My roof leaked during Hurricane Ida. As a result, I had water damage to ceilings and walls in some of the rooms. Shawn and Jennifer were so helpful. They were very patient as they answered all my questions and explained everything fully to my satisfaction. There was asbestos in my home and Jennifer was the mediator between my insurance company and the asbestos mediation company. I don't remember the crew names but they were great also. Mopped the floors when they were finished!! A wonderful, professional company!!! Would not hesitate to work with them again if needed.

I highly recommend this company.

I had extensive water damage due to Hurricane Ida. Brian Tuttle was very knowledgeable and thorough in his evaluation of my home. He remained in contact with frequent communications and explained the mitigation process in detail. The crew were respectful of my property and completed the cleanup in a timely manner.

I had a drain backup due to severe rain. 1-800-WaterDamage was on site in 15 minutes and guided me through a stressful situation flawlessly. I highly recommend this company for their professionalism and efficiency. If I ever have a situation requiring this type of service again I will be calling them.

Shawn and Brian were responsive to my issue and worked hard to offer a solution that fit my budget. They cleaned up a mess I had from a slow leak behind my refrigerator in a non-invasive way- without tearing up my walls or floors. I would highly recommend 1-800 Water Damage for any water mitigation needs.

Our first experience with 1-800 Water Damage was in 2019. We had a fire insurance claim and our insurance company recommended them. Not once did we feel taken advantage of and, to be honest, some of these negative reviews are the furthest from the truth of our experience with them. Everyone we have worked with has held the highest standard of professionalism. The process to completely renovate our home was smooth and everything was completed to the best, if not way above, former quality. We are working with them again on another issue and their customer service has not changed a bit since day one. We lean on their knowledge and understanding and know that, just like the first project we had with them, this one will be exactly the same. 100% recommend using them.