Berry's Country Garden Florist Inc.

Excellent 5-star quality of work on repair and the surprisingly great detailing cleaning inside and outside of car. Friendly, knowledgeable staff. Could be more proactive with communicating status and change to estimated completion date; I had to call for updates to know how long to rent a car. Overall, I'm very satisfied with the result and would recommend CC to others.

To simply state I am pleased is woefully inadequate and would be a disservice to the extraordinary service I received from the Crash Champions Mundelein team.

On 06Jul2020, a hit & run drunk driver (with no insurance) rear-ended my car and spun me around 180 degrees. The drunk driver's vehicle was an older SUV. Needless to say, there was considerable damage to the rear of my vehicle. My car has had a lot of custom work and is my baby, so it was tough to see it damaged so badly.

My insurance company gave me 3 options to select from: after some research, I chose Crash Champions (Batavia). Dyllon, at the Batavia location was so proactive and resourceful in getting me connected to the Crash Champions Mundelein location, which was a certified Mercedes Benz repair location. ***Quick shout out to the Batavia team :) ***

At my first encounter with the Crash Champions Mundelein team, I spoke with Jesse (Manager). Jesse spent upwards of 40 minutes just to explain how his team worked, what I was looking at as far as timelines, next steps, etc. I was immediately in awe of his dynamic level of support and engagement.

Jesse in turn, connected me with Dominic, who oversaw the day-to-day repair updates/progress of my vehicle. Dominic is a one man rockstar :) Like Jesse, Dom was incredibly attentive, kind, & knowledgeable. Dom gave me real time updates, I never had to track him down, I never felt rushed, nor pressured to make an uninformed decision. Dom worked hard with the Mundelein team to source all of the parts, which wasn't easy!

At an in-person visit to check-in with Dom/team, I was able to meet two contenders for G.O.A.T. of auto welding and paint work - Steve-O (body work/welding) and Kevin (paint). :-) I was able to shake their hands and tell them how much I appreciated their time and looked forward to the final product.

Approximately 3 months since the accident, my car was ready, and 2 weeks ahead of schedule! The work done by Steve-O, Kevin and the entire crew is nothing short of other wordly! How on earth did they complete a repair, that looked BETTER than the original body work?!?!? Mind blown!

Attached are pics of the car post-accident, while in the repair shop, and upon delivery. The last pic doesn't do justice to how freaking awesome the repair was! When you have an inspector that couldn't even tell the difference, Steve-O has to be a wizard! LOL And Kevin & team, with the paint and shine-----upon delivery at Crash Champions Mundelein, it looked like I was looking into a mirror when I glanced at the door body panels!

2020 has been a ROUGH year, and it may be so odd for some folks to understand what I am about to say, but despite the drunk driver hitting me, I am grateful for what that accident brought into my experience--- the team at Crash Champions Mundelein. This car holds significant sentimental value to me, so getting it repaired was a top priority, and to say that I am pleased, is TRULY an understatement with respect to the care, attention, craftsmanship and customer service provided by the Crash Champions Mundelein team!

To anyone needing a repair following an unfortunate accident, as you research body shops, trust Crash Champions Mundelein. I drove an hour (one way) to get to this location and would do so again without question if needed. Because I received AMAZING service, it would be so bogus of me not to leave a legitimate testimony of how awesome this team was. Jesse, Dominic, Steve-O, Kevin, Alonso, and the ENTIRE Mundelein team, you guys are freaking amazing craftsmen!

Dominic was professional and staff was very friendly. I tried them 1st time for auto collision repair and they did an awesome job. They even kept my car so clean and sanitized by the time i arrived to pickup. They followed proper covid-19 protocol. I would definitely recommend to try this business, glad i choose them . They also provided lifetime warranty card for the job they did, shows me the confidence of work they did :)