Pilot Travel Center

For what we needed it was great. Restrooms were clean, and there was a lot going on w/ the store food wise so customers have options. There's a McDonald's w/ the store & about 12 pumps for cars. Not sure about the semi areas. Parking seemed to be limited but that may not be much of a factor considering the location. There's also a scanner inside the pilot for customer use, charging cables for phones, and dash attachments for navigation, hats, boxers, advil, etc. Like I said what we needed we found which was just gas, monsters & I needed advil. They had it and it was priced within reason. If we were passing through the area again & needed to stop we'd stop here.

My girlfriend and I stopped in to grab drinks, a snack, and use the restroom. My girlfriend is in a wheelchair and needs help transferring from her wheelchair to the toilet when she has to use the restroom. The regular bathrooms there are big bathrooms with stalls in them and I would not have been able to go assist her because of this. An employee there instantly spotted the situation without us having to even ask for help. She instantly offered to have one of the showers with a toilet in it opened for us so my girlfriend could use the restroom and have the assistance she needed. That one small act of kindness was a true highlight for us on our road trip. I want to say thank you so much for being kind and helpful to Zelina. You are truly an amazing and caring person. I hope Pilot realizes what a kind and caring employee they have in you. My girlfriend said "her actions made me feel welcome and wanted in a world where I am limited by my mobility".

Easy to park but not many spaces , needs some cleaning up around the facility, inside was messy but typical for a pilot

Bathroom stop at this Pilot which was clean and tidy in the restroom. The roller grills were definitely stocked and they had plenty of snacks and drinks. Even though I wasn't filling up the van here, I took advantage of the squeegee and cleaned off the windshield.

Overall, a good experience and I'd be fine to stop here again.