Category: | Bank, Atm, |
---|---|
Address: | 534 Marsailles Rd, Versailles, KY 40383, USA |
Postal code: | 40383 |
Phone: | (859) 879-9455 |
Website: | https://www.citizenscommerce.com/ |
Monday: | 9:00 AM – 4:00 PM |
---|---|
Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I love this bank. Very friendly people that are usually very helpful
Have helped us out a couple times with a few things.
My issues are:
1. My mom who passed away had an online account where she could see the financial info & I'm pretty sure i remember the USN & password but it wants me to answer a security question i don't know the answer to so i can't get in... then i downloaded the mobile app & made my own account with my card i got around February 2018... now it claims the USN &/or password i know is correct is wrong & wants me to answer a security question i don't remember choosing as one of my questions to get in
2. I like that a real person always answers the phone from my experience, but they also need a WORKING automated system to check your balance & stuff after hours... when i pressed the automatic system option while calling after hours it basically said it didn't recognize my request :(
Other than that awesome, helpful bank
Great local service
very customer-friendly