Ascension Transmission Repair

The key to good service and a good reputation is to make a good first impression on a customer and provide a quality service in a respectful time frame. That is EXACTLY what Ascension Transmission does. Service manager, Ty, is an awesome guy, very friendly and knowledgeable as to what he is talking about. He isn't the typical "just out to make more money" kind of guy. He's very down to earth and genuinely seems to care about his customers.

From first contact, to dropping my vehicle off and having my service completed I would give Ascension Transmission a solid 10/10. I dont typically leave many reviews but when I feel I have been treated so well and am this impressed, I have to make it known. Keep up the good work guys, ill definitely be a repeat customer from here on out!

These gentlemen know how to earn and keep loyal customers! They aren't just honest and knowledgeable, they treated me like family. Mr. Ty was more concerned with my safety than my bank account, and Mr. Rick drove me home (to Maurepas!) so I could be comfortable while I waited for my repairs ~ which, by the way, were completed the same day I brought my truck in! The owner had his hands on my truck throughout the course of the job, and personally took it out for a spin before I left the garage. He cares more about building relationships than wealth. Mr.Ty called this morning to follow up to make sure all was well with my truck! My doctor doesn't even do that! I WILL be back!!!

Brought my Honda Fit in on a Thursday, and I picked it up repaired on Friday. The repair job was for a broken clutch fork. The mechanic, Ty, was very helpful and was in continuous contact throughout the job. I'm writing a week later, and everything is in tip top shape. Highly recommended!

Brought in my vehicle for what I thought was a transmission issue. I had a shutter, knocking, clanking, rubbing, hard drops when switching drives sometime etc. They were able to accurately diagnose the problem (actually the driveshaft) and fix the issue at a much lower cost than I would have had to spend if a less experienced or a shady mechanic went with my thoughts on a transmission issue. After the repair, i got a coupon for a free oil change, free car wash and a coffee travel mug. Only complaint was that it took a little longer for them to work on my vehicle than I was expecting by a few day, but it was well worth the quality work they did to get me back on the road.