Emerald Pointe Apartment Homes

Being totaly new the state of LA. Apartment hunting is quite difficult. But I found things to work pretty smoothly here. What I like most here is the large parking spaces. I found that some places have tiny spaces to accomodate more vehicles. I really like the kitchen as well along with the updates that included light dimmers and built in speakers int the bathroom.

London is the most professional young lady. She made our transition so smooth. Responded quickly to questions and explained everything, It makes moving so much easier when you have a professional, caring person to deal with.

I have lived in these apartments and used to enjoy living here. In the past 6 months, our neighbor has been playing extremely loud music and having parties. I wouldn’t mind, but this has gone as late as 2 in the morning and the music is so loud we can hear it in our bedroom. We complained to the lease office and we’re told they could do nothing. We attempted to talk to our neighbors and they refuse to answer the door. They are in violation of the lease but the office has been no help. We are considering leaving our lease due to the constant disruption.
Update: Ms. London was very helpful and gracious in getting our issues getting taken care of! We have not had problems since she spoke to us. We’re grateful for her help.

I have been living at Emerald Pointe since Oct 2019 and have loved my time here. The office staff and maintenance team are very friendly and helpful. I highly recommend moving here!