Category: | Jewelry store, Store, Home goods store, Electronics store, Store, |
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Address: | 320 S Alafaya Trail, Orlando, FL 32828, USA |
Postal code: | 32828 |
Phone: | (407) 770-5991 |
Website: | https://shopidc.com/pages/orlando-waterford-location |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | Closed |
I went to this location based off of good reviews of prices and customer service and I was very pleased with everything. Nevy and Delia, the two employees I spoke with at this location, 320 S Alafaya Trail, were both very helpful. They were polite and not pushy. They made suggestions and gave me ideas but allowed me to make my own decisions. They answered all of my questions. Great customer service and I am happy with my purchase
From beginning to end Jim was very knowledgeable and easy to work with. He explained all of our questions and helped us feel comfortable. We thought we were going there to educate ourselves I ended up leaving with two sets of rings for my fiancé and I. Even came back with a coffee for him because he was so top-notch! Great people!
I got my ring and wedding band here, Jim is the best professional! He's patient, tasteful, and with a great sense of humor. They made the whole process very easy and enjoyable. We got our rings within one hour. They clean my ring regularly, and the resizing process was easy too.
LEAVE EVERYTHING TO JIM, YOU DON'T NEED TO WORRY! He's unrivaled. He'll pick the best ring for you and making sure you love it! I really appreciate Jim and every other employee. It's a life-long beautiful memory for me!
Both Mr. Jim and Ms. Delia were a delight in helping me pick the perfect ring to propose with. I've visited a couple of times while trying to find the ring to purchase and they helped me find the ring by explaining different aspects of rings and how each feature adds to the character of the overall piece. On top of that, I felt like more than just a customer from start to finish! Couldn't have asked for better people or more knowledgeable staff.
Our experience with Delia Robles was wonderful from the moment we walked in. My fiancé had hopes of restoring an 80 year old engagement ring and Delia was uncertain but after speaking with Kenny, the jeweler, we gave it a go. There were a total of 26 prongs replaced, three diamonds replaced including a special cut, the shaft replaced and Kenny even added the etching that was on the original ring back. It is beautiful. Kenny’s spectacular work brought life back to a priceless piece that will now last for a few more years. Delia’s help in knowing how wonderful work Kenny does made our decision easy. Kenny’s restoration is amazingly beautiful. Thank you both for a wonderful experience.