Category: | Lodging, |
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Address: | 110 Westin Oaks Dr, Hammond, LA 70403, USA |
Postal code: | 70403 |
Phone: | (985) 429-0120 |
Website: | https://www.choicehotels.com/louisiana/hammond/comfort-inn-hotels/la130?mc=llgoxxpx |
Stopped here as a midway point on our way to Destin, FL. We called earlier in the day to make our reservation and let the desk know we'd be arriving fairly late. 2 Adults and our 2 kids; Knowing that we'd be getting in late and having 2 most likely cranky kids the front desk did something incredible and amazing for us upon arrival. They made some small goody bags for the kids and let me tell you that was amazing. Room was clean and comfortable and staff was awesome even the next day. Will most likely make this a staple location when we're traveling out East.
Nice room, comfy and clean and had everything we needed. Front desk staff were pleasant and that is such a big deal. I don’t know about other rooms but in ours we we had to be careful getting out of the shower because the entire floor became slick and for some that could be a fall hazard.
The pool was open but we didn’t check it out during this visit, nor did we partake in morning breakfast.
Everyone makes mistakes, that’s why pencils have erasers, but it’s how you handle it that makes all the difference!
I give 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ to TINA C.!! She more than did her job, she showed how much she genuinely cares about her guests! THANK YOU TINA CAMPISE!!
Thank you Mr. Patel for your solution with the pool issue!
And, Ms. Niakia, another 10 stars to you for an excellent job maintaining the kitchen! The breakfast was always fresh and well stocked!
Y’all really made me feel like family!
Desk got the check-in done quickly. Other personnel were very courteous and helpful. Room was good. Bathroom was very nice to match the handicap accessible label. Shower would take extra effort to get in, but had plenty of hand rails, and even a chair accessible. Toilet seat was at a great height to get on and off. WiFi worked good for a Zoom conference.