Category: | Home goods store, Store, |
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Address: | 1244 Ritchie Hwy STE 1, Arnold, MD 21012, USA |
Postal code: | 21012 |
Phone: | (410) 315-8720 |
Website: | http://atlastile.com/ |
Monday: | 7:30 AM – 5:00 PM |
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Tuesday: | 7:30 AM – 5:00 PM |
Wednesday: | 7:30 AM – 5:00 PM |
Thursday: | 7:30 AM – 5:00 PM |
Friday: | 7:30 AM – 5:00 PM |
Saturday: | 9:00 AM – 2:00 PM |
Sunday: | Closed |
Duber and Amanda are amazing.
This is my absolute favorite tile company to work with and we've been working with them for years. The service is incredible always responsive and helpful. Whenever I'm in a rut they're always there to save the day. The quality of the tiles are always great too.
This place has an unbeatable tile selection! Customer service is A+ and all associates are top caliber as in it feels like tile is their specialty. Their pricing is on the higher side and this is for the selective buyer seeking higher quality and greater variety than what you might find at a big box store. I bought floor, wall and shower tiles for two bathroom remodels and the looks are super stunning! The only reason I knock off a star on this review is because there has got to be a way to service returns on special order materials. The store only offers returns on stock material and hasn't figured out a way to allow turns on other items it sells. This impacted me with respect to edge finishes. I didn't even know I was looking for edge finishes on my chosen tile, and both staffers I worked sold me on edging that turned out to be a waste of money as the contractor had better ideas and stronger recommendations. Because I bought the tile ahead of the remodel so as to have the tile on hand as soon as the contractor needed it, I was out $53.11 in one bathroom and $147.57 in the other to total $200.68 and I have edging I can't get rid of other than to throw it away. Even if the entire industry works this way, the best in class stores should offer best in class policies and solutions. The photo is Atlas-sourced tile and contractor-sourced edging.
If you're shopping here, please make sure you have Laura Anderson as your salesperson. Laura was fantastic from start to finish and really asked the right questions to point us in the right direction. Picking a back splash after a full kitchen renovation can be stressful and she made it both quick and easy. I highly recommend both her and Atlas for your tile needs.
This company is amazing! They have a great selection, and amazing customer service! I can't recommend them enough.