Category: | Electronics store, Store, |
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Address: | 5600 Ritchie Hwy # 4, Brooklyn Park, MD 21225, USA |
Postal code: | 21225 |
Phone: | (410) 636-1200 |
Website: | https://www.metrobyt-mobile.com/storelocator/md/brooklyn-park/5600-ritchie-hwy- |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 8:00 PM |
Sunday: | 10:00 AM – 4:00 PM |
As always the BEST customer service award goes to the two young gentlemen working this evening. It is because of these two we are keeping service for another month.
Great Service in helping me hand out a Smile for the Holiday
Cameron was detailed, specific and honest. Which was refreshing to see a new face with excellent customer service at this location.
Store has been under new management since March, and the new Manager Kamran took care of all my needs. The day I went in, he was alone and the store was packed. I watched Kamran use his phenomenal customer service skills and took care of everyone’s needs with no issues, while being extra polite to customers that didn’t want to wait that long. Easy to say he’s been doing this for a while. Because I was being patient, when he finally got to me, I bought the new LG Stylo 6, and Kamran through in a case for free (FYI from previous reviews, it was free because it didn’t show up on the receipt). All in all, when I first came in around December 2019, the people in here didn’t wanna help me, I told myself I would never come back, but because it’s the closest to me I gave them another chance and it turned out to be the best thing I did that day. Go see Kamran!!!