Category: | Furniture store, Home goods store, Store, |
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Address: | 2515 Evergreen Rd Suite 105, Odenton, MD 21113, USA |
Postal code: | 21113 |
Phone: | (443) 645-9797 |
Website: | https://stores.sleepnumber.com/md/odenton/2515-evergreen-rd.html |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 11:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 7:00 PM |
Great store with knowledgeable staff! This is not to be taken for granted when shopping for quality that is attached to cost. Will def shop there again for future purchases of SLEEP NUMBER inventory.
We were so happy with the sleep number bed we bought in January that we decided to purchase a second one. Scott Gerrison was awesome! He was patient, funny and so knowledgeable! Thanks Scott!!!
I normally don’t write reviews, but I must say I have to take the time to write a thorough one to acknowledge the stellar customer service I received while visiting this store. I’ll start by saying when I first walked in, I had no intentions on purchasing a mattress that day. I just wanted to explore my options. I was actually more interested in Tempur-Pedic, but decided to stop by on a whim because I was in the area. Immediately when I walked in, I received a warm greeting from Keith Bacon. From the beginning, I let him know I was just exploring and didn’t want to make a purchase for a couple weeks. He treated me no differently than if I had said I was ready to buy right then and there. He walked me through all the benefits of sleep number and was very patient with me. He first educated me on how sleep number works by providing me a live demonstration to help me determine what my specific sleep number was and how all my pressure points were relieved. I laid on just about every mattress in the store trying to decide which was the best fit for me as he walked me through the differences of each one. He never got impatient with me, and made me feel comfortable the entire time. I never felt pressured to make a purchase, but by the end of the process I was actually excited to make a purchase based on his knowledge and the experience that he gave me. He taught me about the product and gave me wisdom and relatable conversation that was above and beyond his job description. He spent so much time assisting me that I ended up staying there well past the time the store was supposed to close, but he never rushed me along. Not only did I purchase a mattress, I ended up buying pillows, sheets, and an adjustable frame as well. I cannot stress enough what a great, knowledgeable, and professional associate Keith is. He was even courteous enough to carry my bags to the car. I will be recommending Keith and this store to anyone I come across in the market for a mattress. If you have any reservations about visiting this store like I did, please negate them!
I have the best experience! Keith B. was attentive and worked with us so we could be most comfortable with price and quality of our sleep!
A long review! My Chriopractor recommended this type of bed. Did my research and printed up the beds I was interested in when I stopped in. The sales people were all busy with customers when I got there, but I was greeted and not ignored when I walked in. Justin ended up working with me. He carefully went through each bed I was interested in after talking and getting to understand what and why I was there, listening to me. Then, he had me try each bed through all the numbers available. Found my perfect number and bed and did not try to sell me the most expensive one, but the one that I felt was the best! He showed me my pressure point where I was having my problems and it was right on target. Even though it was Black Friday weekend and they were all busy, he explained everything to me and was ready to answer any question I had. And, he was very personable! Recommend this store highly and Justin was fantastic! Knows the products. (I bought a pillow, too!) More than a 10 star rating!