Autumn Lake Healthcare at Long Green

A friend is at autumn lake healthcare at Longview. She is receiving daily wound care and some physical therapy.
My first impression was positive since there was not an overwhelming smell of urine when I walked in the door. Yes, there are smells as you enter, but it seems it is addressed, not ignored.
The caregivers seem competent, many are friendly and go the extra mile to help when possible. All the people I spoke to were approachable.
The facility is an aging, but charming building. Along with the standard wings of patient rooms, there is a social area, sun room, overgrown courtyards, and spacious cafeteria.
There are activities throughout the week for various interest including movie night with popcorn, Bible study group, and bingo.
The director and social worker and other staff I spoke with seem committed to patient well being. Renovations are planned to improve the building.
My friend is sometimes frustrated when staff can’t meet her requests or someone is short in answering her.
She is allowed to have outside food, even though she feels blamed for pre-existing fruit flies when staff tells her to cover her food well. There is a small space for patient food in the refrigerator, but it can only stay a few days.
Overall, I am impressed with the care my friend receives, especially as she is high need, being mostly bed bound. Most importantly, her deep and extensive wound is healing under their careful practices.

The staff is the most polite and cooperative staff I've ever met. The food is good. My questions were answered promptly. The therapy department was great, especially Gabby. I would recommend this place for anyone who needs time in a nursing home.