Category: | Hair care, Health, Car dealer, Store, |
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Address: | 8110 Harford Rd, Parkville, MD 21234, USA |
Postal code: | 21234 |
Phone: | (410) 485-1246 |
Website: | https://thompsons-family-friends.business.site/?utm_source=gmb&utm_medium=referral |
Monday: | 9:00 AM – 7:00 PM |
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Tuesday: | 9:00 AM – 7:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 7:00 PM |
Friday: | 9:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
I love my car!
My family was looking to buy a bigger vehicle with a third row for our family. We were on the fence about what to buy, whether it was the right decision based on the market and price, and so on. We found a great car. Jean-Marc was extraordinarily patient and helpful. Michael Zhang helped us and gave us a sense of peace when we ran numbers, and we were confident we made a good decision. He was supportive and accommodating. They were both extremely reassuring, kind, and helpful. There was a minor issue with the car, and the Maintenance Department took care of it in no time and with so much care and consideration for our family. The service manager was excellent - Max was his name. He was in constant communication and really made me feel at ease.
I am very picky and worried, so I am now delighted with my car and the service at Audi Rockville.
I will recommend it to my friends and family, and any other purchase I make will be here!
I just wanted to take a minute to rate my recent experience to repair my AUDI S5 at Audi Rockville. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would give high praise to Steven Wilson Service Manager to staying true to his word. Not only was extremely genuine and gentleman, but also the true professional.
We purchased an Audi from this dealership and I have to say it was the best car buying experience ever.
-Exceptional Customer Service, no back and forth because we were getting a great deal from the start
-Nate and Chris were so very patient with us on a Saturday evening. We came in at about 5:30pm due to my husband's work schedule that day and they close at 6pm. Nate and Chris not only stayed after hours to make sure we were able to take our new car home that evening, they were so friendly and such positive energy. They were so helpful and professional.
-Chris was so helpful and knowledgeable in explaining our financing and coverage options with us. My 6 year old also really appreciated the coloring packet he gave her. :-)
-Nate was so helpful in answering all of the questions we had regarding the features of the vehicle and the purchasing process.
I think this is the longest review I've written :-) but I wanted to make sure I captured everything about how truly awesome these two Audi sales and finance managers are.
Thank you for a wonderful and relaxing sales experience. I'm so beyond happy with my purchase!
I had a great experience at Audi of Rockville! If you want a low pressure auto dealer this is the place. They are friendly and will really work with you to get you in the vehicle you need. Tae Yeon, was great relaxed and friendly and spoke with the manager on my behalf and got me a great deal, I highly recommend him as your advisor/salesman. He is extremely friendly and polite!
Amazing experience, highly recommend this dealership!! This is my 2nd time getting a S4 from Audi Rockville and they continue to be the most professional and honest place around. They’ve always taken great care of me and made my experience easy and enjoyable. Huge thanks to Larry, Mike and Chris for all of their hard work and patience helping me find the right car!
Professional, great environment and giving spirit.
Great place to get a fresh cut very respectable and great atmosphere
Exceptional service. Always punctual with scheduled appointments. I ALWAYS get compliments on my cut.
Great environment & service provided by Mr. Bassir. My dad and son were very pleased.
Lattimore is awesome! Very professional. He is great with men, women, and children very versatile. I highly recommend.