Category: | Car repair, Store, |
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Address: | 12430 Auto Dr, Clarksville, MD 21029, USA |
Postal code: | 21029 |
Phone: | (410) 988-9591 |
Website: | https://www.ourismanchryslerdodgejeep.net/ |
Monday: | 7:00 AM – 6:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 3:00 PM |
Sunday: | Closed |
Good dealership.. service department does well
Services simply excellent, professional and friendly
I love the people!
Very professional and considerate.
Zero frills buying experience. Worked with Fred, Virgil, Dana, and the sales manager. I went to two other dealerships in the area before finding what I wanted/needed here. The other places didn't compare to the professionalism and courtesy of this bunch. I appreciate straight forward answers and not a fan of the lines other dealers are willing to feed just to get you to buy the car.
Fred was excellent. I was interested in a Grand Cherokee and he did a fine job presenting the vehicle. No pushy attitude or pressure from him. Let us drive the car and experience it for ourselves. No wonder he has won so many awards.
Since Fred was on vacation at the time of purchase I worked with Virgil (salesman). Polite, professional, and to the point. Didn't make anything up or push anything. He just let the sale happen. I would highly recommend him to anybody looking at a new car.
The sales manager was like the other gentlemen and very much to the point. Explanations were thorough and honest unlike other dealerships. I felt my questions were answered very well.
The Finance Manager (Dana) is the gentleman I think most people want when they buy a new car. Professional and knowledgeable is the best description for him. Once again, no pressure attitude and felt comfortable completing the sale with him.
Now, I know most people think car salesman are the scum of the earth. I've met those guys. I honestly didn't get that vibe at this dealership. I am very happy with my price I got for the car. After all they are a business and also have to keep the lights on too.
Pros: 1. Great customer service 2. Great customer service 3. Great customer service
Cons: Would have been nice to get a full tank of gas with the purchase.