| Address: | 19215 Frederick Rd, Germantown, MD 20876, USA |
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| Postal code: | 20876 |
| Phone: | (301) 779-8500 |
| Website: | http://esfcu.org/ |
| Monday: | 9:00 AM – 5:00 PM |
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| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 6:00 PM |
| Saturday: | 9:00 AM – 2:00 PM |
| Sunday: | Closed |
I stopped by at the Germantown branch on 2-11-23 and was assisted by Nitaya. She’s always so cheerful and attentive and this time she caught a payment that hadn’t been made on a loan because it wasn’t set-up for auto pay when I signed up for it.
I wasn’t there for that but I was so grateful that she would take the time to make sure my business with the bank was in good order.
I like her and I hope her manager recognizes what a wonderful team member she is to ESFCU!
Thanks Nitaya!
Lisa have a wonderful person in helping me with everything. I get in and out fast with some small talk.
I had a wonderful experience at ESFCU Germantown. I came to Susan, Branch Manager, several times with questions regarding auto loans and purchasing a vehicle. She expressed immense patience, kind help, and encouraging words each time we sat down together. Even though this was not my regular Credit Union location, I look forward to coming back in the future because of the trusting relationship I built with Susan. Definitely recommend if you are looking for a bank that cares about its members!