Category: | Lawyer, Doctor, Health, |
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Address: | 5 Executive Woods Ct, Swansea, IL 62226, USA |
Postal code: | 62226 |
Phone: | (618) 416-4099 |
The overall appearance in the waiting area coupled with the friendly and stellar customer service from the receptionist was unlike any I've seen or received in a medical facility. The cleanliness of the sitting area made it inviting and the ability to feel at ease albeit there for a medical need. Further upon being treated by the medical staff, I felt a real sense of care and concerns as a patient which is paramount to anyone needing medical attention. I commend you for the comfort and care I felt as a senior citizen
Ms. Patterson was very nice and welcoming during my check in process. I felt so bad and she took her time with me. The nurses and doctors are always kind and professional there, by far the best Patient Care in PG County.
I was called within 10-15 minutes of signing in. The facility was clean. The person checking me in was courteous and quick. The nursing assistants and nurse practioner were top notch. The Radiology and blood techs were quick and efficient. They did seem a little short staffed with seeing the nurse practioner/Dr. That was the longest part of my wait. Almost an hour after my tests had been run but once I saw her she was very efficient. She appeared to care about my condition. Took her time explaining and listening to my concerns and I felt confident about her treatment protocols
I am greatful for the care I received and overall satisfied. I would recommend thus location and visit again if necessary.
Celeste Craig