(December 6, 2020, 10:21 am)
With winter approaching, I thought it would be a good idea to climb up on my roof and seal around the six skylights, four exhaust vents, chimney flashing and four vent pipes to prevent leaks as I've experienced in the past. Big mistake, my roof is so steep I was afraid I'd slide off. My neighbor recommended SML Roofing here in Peabody. I called their office early afternoon on 12/2/20 and Tammy Lamonde answered. Right off she was cheerful, pleasant and anxious to help. After I explained the reason for my call, she told me Steve was working nearby and she would call him to see if he could stop by. Shortly thereafter, Steve arrived. After climbing a ladder to assess the situation, we agreed on a price and he got to work. Not only did he seal around the critical areas, he discovered a section of missing roof caps and decomposing mortar around the chimney which he replaced and repaired, WITHOUT AN UP-CHARGE ON OUR AGREED UPON PRICE. He also told me that my roof, which is 31 years old, is in good shape and can likely last for another 6 to 8 years with occasional maintenance. At the conclusion of the work I discovered that Tammy & Steve are husband and wife and that they've been in business for more than 15-years. Prompt, professional, courteous, fair, responsible and just nice people to deal with. IF I COULD RATE THEM HIGHER THAN FIVE STARS I WOULD. regards, Rich Yagjian
