Category: | Car rental, |
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Address: | 2 Merrill St, Salisbury, MA 01952, USA |
Postal code: | 01952 |
Phone: | (978) 818-9194 |
Website: | http://www.hertz.com/rentacar/location/unitedstates/massachusetts/salisbury/bosn24 |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
Everyone over at the office is great! Brandon, Brendan and Jacob are all a pleasure to work with and always get us out of any pickle when needing
a car! Keep up the good work guys :)
Brandon in Salisbury is terrific. He is an all star customer service person. Always available, personable, and helpful. It’s so refreshing to have new leadership at that location.
As a consumer, I was literally left speechless with the customer service I received from Brendon. He didn't just go the extra mile, he went a marathon. Due to a medical complication, we needed a car with a 3rd row on Labor Day weekend, THAT DAY. He delivered a car that not only had adequate space, but also at a price well below the other car rental companies I contacted. He was attentive, patient, and punctual. He called back exactly when he said he would, and considering I had no time to waste, I appreciated this gesture greatly.
I highly, and without reservations, recommend Hertz, especially the Salisbury, MA locations to anyone looking for a rental.
I couldn't be happier.
Goods and services met expectations, more or less. Hertz has made the process of renting a car pleasurable. The particular situation I had was complex, difficult, and hard. I am insured by Plymouth Rock Assurance; the car I had was totaled by a driver insured by Geico. Since I didn't have rental, I had to make a claim for rental coverage. Geico made life quite painful, but Hertz was there each step to ensure I was taken care of and treated with respect. Perhaps, just one improvement is that Hertz in Salisbury needs a dedicated staff member to answer the phone; I found it tough to reach them. This is, however, a great sign, as it means the company is very popular and very busy. I would definitely recommend the Hertz experience over Enterprise. I'd give the experience 4.9 stars, but it doesn't allow it, so I felt that 5 stars was appropriate - all things considered.
I know there job is to rent cars, but this experience was awesome. It was made very easy and there was no stress. Rich was top notch!
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