Hertz Car Rental

• 
  (January 14, 2020, 2:05 pm)

  Everyone over at the office is great! Brandon, Brendan and Jacob are all a pleasure to work with and always get us out of any pickle when needing
  a car! Keep up the good work guys :)

• 
  (October 22, 2019, 10:18 am)

  Brandon in Salisbury is terrific. He is an all star customer service person. Always available, personable, and helpful. It’s so refreshing to have new leadership at that location.

• 
  (August 29, 2019, 12:06 pm)

  As a consumer, I was literally left speechless with the customer service I received from Brendon. He didn't just go the extra mile, he went a marathon. Due to a medical complication, we needed a car with a 3rd row on Labor Day weekend, THAT DAY. He delivered a car that not only had adequate space, but also at a price well below the other car rental companies I contacted. He was attentive, patient, and punctual. He called back exactly when he said he would, and considering I had no time to waste, I appreciated this gesture greatly.
  I highly, and without reservations, recommend Hertz, especially the Salisbury, MA locations to anyone looking for a rental.
  I couldn't be happier.

• 
  (August 15, 2019, 5:01 pm)

  Goods and services met expectations, more or less. Hertz has made the process of renting a car pleasurable. The particular situation I had was complex, difficult, and hard. I am insured by Plymouth Rock Assurance; the car I had was totaled by a driver insured by Geico. Since I didn't have rental, I had to make a claim for rental coverage. Geico made life quite painful, but Hertz was there each step to ensure I was taken care of and treated with respect. Perhaps, just one improvement is that Hertz in Salisbury needs a dedicated staff member to answer the phone; I found it tough to reach them. This is, however, a great sign, as it means the company is very popular and very busy. I would definitely recommend the Hertz experience over Enterprise. I'd give the experience 4.9 stars, but it doesn't allow it, so I felt that 5 stars was appropriate - all things considered.

• 
  (June 17, 2019, 9:40 am)

  I know there job is to rent cars, but this experience was awesome. It was made very easy and there was no stress. Rich was top notch!

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