HearSmart Audiology, LLC

I was referred 2 years ago to HearSmart by my friend, Tom, who had just been fitted there with new hearing aids. I was due for replacement of 10 year old hearing aids myself, so I investigated by getting a hearing evaluation with Dr. Ford. I decided at the time that new aids were not within my budget, but realizing my aids were doing less for me all the time, the seed was planted and I planned ahead.
In the meantime, I brought my hearing aids to another audiologist (in Wilmington) who handled that brand and had the software for tuning my old hearing aids. The other audiologist had actually been taught by Dr. Ford in at least one of her classes.

A little over a year later, with an incentive from my health insurer, I decided it was time, and was able to schedule an appointment, this time with Dr. Hill. I did a lot of research in advance on the web, read and watched as many good audiologist reviews as I could find, and had a few hearing aid models in mind as a result. My confidence in Dr. Hill was enhanced by the care she took in her evaluation, and in her recommendation of hearing aid - my first choice, based on my research, the Phonak Audeo M-R Bluetooth, with the Roger remote unit. I can only say that using these is like stepping into a new world. I have been hearing things like the tinkle of water in the sink, the sound of crickets, etc, that I hadn't heard in years. Music now sounds so much better - I'm hearing details I had forgotten existed. And the Roger unit has made it possible for me to follow multiple conversations around a table, something I haven't been able to do for many years. It's a cliche to say that I didn't realize what I was missing, but that is the fact.

My experience with Doctors Ford and Hill, and their support staff has left me with no other choice - I wouldn't go anywhere else, in fact I travel from Arlington to Littleton, just for their professional expertise, personal care, communication, and how well they have handled the COVID-19 measures. I just can't imagine going anywhere else.

I have been using HearSmart Audiology for more than four years. Dr. Ford's is the best and her team is great as well. She does not only provide expertise or great services for patients, but also organize the monthly event to gather all of us having similar experiences to share our stories. I highly recommend HearSmart Audiology at Littleton, MA.

Dr. Ford is amazing, very patient and understanding!! I highly recommend her.

Very professional