Category: | Furniture store, Home goods store, Store, |
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Address: | 172 Main St, Reading, MA 01867, USA |
Postal code: | 01867 |
Phone: | (781) 944-3229 |
Website: | http://www.doyonsappliance.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
Jerry’s service is one of the reasons I buy my appliances at Doyon’s. He is thorough, courteous, and ‘knows his stuff’...very professional. A definite Doyon’s asset!
Today Rafael service rep from Doyons serviced our dishwasher, he was professional and knowledgeable and completed the job in a timely manner. I
Would recommend him for any work in the future. Rachelle and Maria
Our dishwasher died during the 2020 lockdown. After a big box store delayed delivery of our replacement twice, we elected to purchase our replacement from Doyon's per the recommendation from a friend. They were upfront and honest about supply chain delays, and unlike the big box store, delivered the washer at the promised time. Unfortunately there were some problems with our unit, some of which were caused by our independent plumber.
Mike and Jerry went above and beyond their obligations to remedy the problems, and now we have a fully functional dishwasher.
Because of their service and honesty we will be making our next appliance purchase from Doyon's and will recommend them to anyone who needs a new appliance!
** Highly Recommended ** Here is the story: My dryer was not working properly and I I was very nervous no one would be able to help me given the pandemic and so many contractors/service people are just super duper busy. I took a shot and contacted Doyon's Appliance. Get this: The staff stayed on the phone with me for 30 min to help me troubleshoot the issue. They didn't try to hurry me off the phone or anything. They answered all my questions and were patient as I juggled my 2 & 6 year olds. It was SUPER helpful and I learned what I could do to avoid the issue in the future. It was not a quick fix for a non tech like me. The rep on the phone was able to determine what the issue was and scheduled for a service tech to come out to the house. I received a call ahead of time with the window of hours he'd be arriving, his name, and the day of he called me 20 min before we was to arrive. We discussed being socially distant and protective wear. This made me feel very safe and secure. Upon arrival I walked him to the dryer and he got right to it. He was kind and solved the issue in under 30 min. He provided suggestions / maintenance options to avoid the issue for next time and made me feel pretty solid about calling Doyon's to help me.
We recently received a refrigerator and a stove, it was everything we expected. In great shape, arrived on time so happy we shopped at Doyon's. What made this experience even more special was the Delivery team called the "J' team! They were so careful, respectful. They went over every tiny detail of these appliances. They took extra care to insure we were satisfied. Doyon's is in good hands with the "J" team!!
Thank you,
Brian & Leanne