Beth Israel Deaconess Family Medicine-Medfield

It was raining today, one of those rare days in Santa Clarita, and the Granary Square office was decorated with a beautiful Christmas tree with the lights on. Suzanne helped me get some paperwork done and went beyond just helping. She was so caring and made me feel so welcome there. I drove extra miles just to get to this branch. It shines above all the other branches around it.

Great service today from banker Christopher George. This morning I had to get a statement notarized in order to request my son's birth certificate. I know that Chase offers notary services for free to banking customers, so I went to the branch close to my house (at Highridge Crossing) but was told that branch does not have a notary. The teller was nice enough to give me a list of Chase banks in town that do have a notary. I called this Chase branch at Granery Square, and Christopher picked up the phone and told me he could notarize my document. I drove over and he was ready to provide the service. We went into his office and he notarized my document quickly. Great service and hardly anyone in the branch when I visited on a Wednesday morning.

I recently switched to BID Family Medical in Medfield for convenience because the practice is literally down the street from my house.

I love this practice. I love Dr. Fleischmann. I feel cared for when I'm not well or have a question(s). The nurse calls back and goes through all the questions to make sure it's not an urgent matter. The nurse calls me right away to follow-up after a surgery. When my husband had a surgery at Mount Aurburn, he didn't receive any follow-up calls. It really shows that this practice and the entire staff genuinely care about their patients. Thank you so much for your caring and the superior services you provide. I deeply appreciate everyone (Leah, Chelsea, Dr. Fleischmann and few other staff that I talk to but can't seem to remember their names. Very sorry).

With gratitude and appreciation,
Lan

George helped me today to get my signature notarized. Then he took me to Dexter. I almost felt sorry for the work I had brought in for Dexter: 15 really old US Savings bonds, so old they had no magnetic strip and he had to enter the numbers one by one in order to get the system to compute the value and interest.

Then, I asked if he could help me open a Chase VISA card, and of course he said "yes." That was pretty easy and by the time I walked out I had a little deposit from the savings bonds and my first Chase VISA card.

The branch in Granary Square is big, open, and nicely cooled, and they keep it really clean - all the things that I care about. And if I'm lucky, there's a big tree that gives some shade to park under. They are nice to me there, and that makes it worth while to drive a little farther to get good service.

Excellent and thoughtful medical services and compassionate care.

This is the best medical practice I have ever experienced. I could not be more happy with them, on every level.

Dr. Vu is a great doctor. I travel from Rhode Island just to see her. She helped diagnose a rather uncommon condition that other doctors just ignored the symptoms. She is very knowledgable and has great bedside manner.

The staff is friendly, I love my PCM and when I need to be seen on short notice they get me in usually the day I call (may be with a different doc but that's okay). 5 stars on cleanliness. Work well with my insurer and getting referrals done quickly.